Kimberly A. Johnson Email & Phone Number

Florida, United States

Greater Tampa Bay Area

Twilio powers the future of business communications. Enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.

Challenged with implementing combined Global Partner solutions, integrating the Plantronics and Polycom partner programs into select partner categories. Primary focus on building and administering channel programs to drive maximum interest in full range of products and solutions among company’s 13,000 resellers. Coordinate rebates and incentives, including new Deal Registration platform and product evangelism efforts. Spearheaded final rollout of Deal Registration program on time and within budget, opening up $104.2M pipeline from 45% more partner-related opportunities; also conducted extensive user acceptance testing and created all relevant documentation.

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Directed 30-person cross-functional team tasked with developing and executing Channel Ecosystem strategy to surpass revenue targets via Deal Registration and Investment Protection. Closely worked with top partners, business unit leaders and internal stakeholders to track and revise related channel program performance across multiple geographies per ROI, industry needs, regulatory requirements and internal compliance.✔ Recipient of “IBM Collaboration Award” in 2019 for outstanding team leadership and program execution. Improved annualized revenue stream through aggressive business development strategies.

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Skillfully identified, evaluated, reported on and recommended potential acquisitions and business opportunities for channel partners in diverse geographic markets.✔ Administered strategic plans to generate business case revenue and promote investment commitments for all on-premise and SaaS acquisition targets, including route to market and offerings for 23 potential deals. Collaborated with Acquisition GMs and Integration Executives to drive end-to-end execution of geo-plays through business cases involving alternative plans for redirecting investment to support sustainable growth and meet budget.

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Transformed channel incentive programs that dramatically simplified and focused the Division’s incentive stack and highlighted new revenue sources for legacy and next-gen partners.✔ Developed and implemented “Channel Value Rewards – Software New Client” for Global IBM SW partner incentives, resulting in $38M in net new revenue through over 800 new clients across more than 110 countries. Revitalized Business Partner Led Model incentive solution that recruited 210 midmarket partners and created new $10.5M pipeline.

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Served as Primary Lead for Worldwide Software Group Channel Sales and focused on smooth acquisition integration of business partners. Embedded channel revenue optimization throughout process lifecycle.✔ Successfully created and instituted custom integration plans for over 25 software acquisitions during tenure. Designed and implemented Project Accelerate Acquisition Channel Revenue and Enablement (AACRE) to fast-track technology rollout, certification and migration of acquired partner contracts.

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Directed two key IBM value-added distributors to drive new license channel software sales, representing $8.4M in yearly revenue, through aggressive growth initiatives and marketing strategies. Established solid linkages between distributors and IBM sales teams. Facilitated biweekly forecast calls and quarterly account performance reviews.✔ Earned numerous elite awards: “IBM Leadership Award” in 2008, “IBM 100% Sales Club” in 2005 and “Value-Added Distributor MVP Award” in 2004. Organized and conducted software training sessions for VAD sales groups and resellers in various marketing and incentive programs.

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Led architectural development team that set over 520 business improvement processes for regional and international financial services clients.✔ Key role in creating custom RFI templates for each organization that generated $5.5M in multiyear deals for software and implementation services.

Ny, Nj

Banklink (a Fiserv Company), New York, NYSENIOR PRODUCT MANAGER – LOCKBOX AND STOP PAYMENTSClosed $1.2M in annual revenue through Professional Services after designing automated interfaces for electronic funds transfer and stop payments.Summit Bank, Cranford, NJVICE PRESIDENT – LOCKBOX, DOMESTIC FUNDS TRANSFER AND INFORMATION REPORTINGLed cross-functional merger team in migrating commercial customers to acquiring bank’s financial services.Bankers Trust Company, New York, NYVICE PRESIDENT – GLOBAL FUNDS TRANSFER/ASIA OFF SHIFT DIVISIONDesigned and executed “Repair Project” to enhance payment processing that improved productivity by 24% and reduced inquiry volume by 12%.Chase Manhattan Bank, New York, NYCORRESPONDENT BANKING CUSTOMER SERVICE ASSOCIATE – US BANKSManaged all correspondent banking relationships with leading financial institutions across the US Southeast.Midtlantic National Bank, West Orange, NJLEGAL ACCOUNTANT – KITE DEPARTMENT/CONTROLLERS DIVISIONOrganized and headed check kiting investigations and corporate check resolution, as well as retail and corporate escheats to State of NJ.

Bachelor Of Arts - Ba, Multinational Corporate Studies / German Translation

Activities and Societies: Alpha Kappa Psi, Theta Beta Gamma, Resident Advisor (Foreign Students Dorm)

Executive Certificate, Strategic Leadership

Executive Certificate, Financial Management

Certificate Of Program Completion, Photography