Kimberly Mitchell Email & Phone Number

Mississauga, On, Ca

Mississauga, On, Ca

Toronto, Ontario, Canada

Oakville, Ontario, Canada

Oakville, Ontario, Canada

• Develop policies, processes, and communications in the creation of an absence management program for STD/LTD, legislative and non-legislative absences across Canada, including the administration of group benefits. • Monitor and oversee all leaves of absence and act as a liaison between all key stakeholders in the absence management process. Act as an escalation point for complex leaves and disability issues and move to resolve these in a manner consistent with applicable laws and… Show more • Develop policies, processes, and communications in the creation of an absence management program for STD/LTD, legislative and non-legislative absences across Canada, including the administration of group benefits. • Monitor and oversee all leaves of absence and act as a liaison between all key stakeholders in the absence management process. Act as an escalation point for complex leaves and disability issues and move to resolve these in a manner consistent with applicable laws and regulations.• Provide guidance and training to HR, team members, and other key stakeholders on disability management practices to promote the efficiency and effectiveness of the absence and disability management program. • Manage vendor relationship with disability insurer to ensure compliance and contractual SLA’s are being met. • Collaborate with HR teams across Canada to ensure processes are working and look for opportunities to streamline processes for improved customer service. • Ensure compliance with Federal and Provincial legislation, Human Rights Act, legal, employment contracts and company policies. Show less

Toronto, Canada Area

• Proactively manage a high volume caseload of STD and LTD claims by developing effective and sustainable return to work plans in collaboration with employees, managers, unions and other key stakeholders. • Participate in attendance management meetings with manager, human resources and employees to create individualized plans to promote and support wellness and address attendance issues.• Make referrals to appropriate resource (such as EAP provider, Occupational Health physician… Show more • Proactively manage a high volume caseload of STD and LTD claims by developing effective and sustainable return to work plans in collaboration with employees, managers, unions and other key stakeholders. • Participate in attendance management meetings with manager, human resources and employees to create individualized plans to promote and support wellness and address attendance issues.• Make referrals to appropriate resource (such as EAP provider, Occupational Health physician Physiotherapy or ergonomic consultant) as required.• Act as an information resource, ensuring employees and supervisors are aware of the policies and processes and tools related to attendance management. Gather reporting statistics and identify trends. Show less

Vancouver And Toronto

• Manage and develop return to work plans in consultation with various stakeholders. Effectively communicate and liaise with internal and external clients including employees, employers, unions, physicians, lawyers, and WorkSafe BC to implement strategies to support a timely and cost-effective plan.• Proactively manage a high volume caseload of client accounts in group disability; including assessment, developing management plans & timelines, status updates, and preparing cost benefit… Show more • Manage and develop return to work plans in consultation with various stakeholders. Effectively communicate and liaise with internal and external clients including employees, employers, unions, physicians, lawyers, and WorkSafe BC to implement strategies to support a timely and cost-effective plan.• Proactively manage a high volume caseload of client accounts in group disability; including assessment, developing management plans & timelines, status updates, and preparing cost benefit analysis within legislation and contractual provisions of the Group Plan.• Identify and coordinate appropriate interventions, such as psychotherapy, physiotherapy, occupational therapy, functional capacity evaluations and independent medical evaluations for non-occupational and occupational illnesses and injuries. Utilize specialized resources and rehabilitation consultants.Heathcare Benefit Trust, Health Authorities, Financial Institutions, School Boards Show less

Vancouver, Canada Area

• Provide holistic and comprehensive case management to clients struggling with mental health and addiction including, assessment, counselling, goal setting, progress reports, conflict resolution and referrals to community services.•Develop and facilitate the psycho educational curriculum and workshops on psychological, mental health and addiction at a private, high end recovery and wellness centre. • Facilitate therapeutic, social and recreational groups to support clients in… Show more • Provide holistic and comprehensive case management to clients struggling with mental health and addiction including, assessment, counselling, goal setting, progress reports, conflict resolution and referrals to community services.•Develop and facilitate the psycho educational curriculum and workshops on psychological, mental health and addiction at a private, high end recovery and wellness centre. • Facilitate therapeutic, social and recreational groups to support clients in changing behavioural patterns and establish healthy lifestyle and coping skills. •Liaise between management, clinical staff and community agencies regarding referrals, discharges, follow-up and other pertinent communication for optimal client care. Show less

Vancouver, Canada Area

•Manage the implementation of a referral marketing software product and loyalty rewards program to fortune 500 client across a wide variety of industries, from program definition through to execution and launch. •Develop, grow and manage the ongoing client relationship by gathering and analyzing metrics and monitor program activities to identify challenges and opportunities, advise on solutions, and resolve issues.•Develop project plans and work with clients, internal teams and… Show more •Manage the implementation of a referral marketing software product and loyalty rewards program to fortune 500 client across a wide variety of industries, from program definition through to execution and launch. •Develop, grow and manage the ongoing client relationship by gathering and analyzing metrics and monitor program activities to identify challenges and opportunities, advise on solutions, and resolve issues.•Develop project plans and work with clients, internal teams and other stakeholders to ensure projects are on time, budget, and scope, and creative is aligned with client branding.AT&T, Rogers, FirstWest Financial. Show less

Vancouver, Canada Area

- Manage marketing campaigns, from strategy development and planning through to execution, utilizing various tools and tactics, including SEM, SEO, PPC, email, webinars, lead generation.- Write compelling, targeted copy for B2B email campaigns, webinars, web content, newsletters, and various marketing collateral such as brochures and data sheets.- Manage the tactical implementation of marketing initiatives, including list development, template designs, reporting, and campaign… Show more - Manage marketing campaigns, from strategy development and planning through to execution, utilizing various tools and tactics, including SEM, SEO, PPC, email, webinars, lead generation.- Write compelling, targeted copy for B2B email campaigns, webinars, web content, newsletters, and various marketing collateral such as brochures and data sheets.- Manage the tactical implementation of marketing initiatives, including list development, template designs, reporting, and campaign management using CRM software.- Liaise with internal business teams, including sales, training, and product development to refine marketing strategy and develop campaigns.- Key player in developing a loyalty program for key customers who account for 50% of company revenue. Show less

Mississauga, On

Scotiabank Loyalty Marketing Team: - Managed the marketing communications strategy and development of marketing collateral, including print, email, and web.- Managed client relationships, and the tasks of other internal and external staff and vendors.- End-to-end Project Management, including scope, timelines, status reports, budget and risk management.- Wrote copy for Scotiabank loyalty programs, including Scotia Rewards, SCENE and ScotiaStar Network; plus hundreds of… Show more Scotiabank Loyalty Marketing Team: - Managed the marketing communications strategy and development of marketing collateral, including print, email, and web.- Managed client relationships, and the tasks of other internal and external staff and vendors.- End-to-end Project Management, including scope, timelines, status reports, budget and risk management.- Wrote copy for Scotiabank loyalty programs, including Scotia Rewards, SCENE and ScotiaStar Network; plus hundreds of partnering retailers.Ford Automotive Learning and Incentives Team- Managed an innovative and comprehensive Learning program for Ford employees. - Coordinated course curriculum (live & online) with content specialists and writers.- Managed relationship with Brand Managers and developed sales spec sheets, employee newsletters and portfolios.- Managed Fords prestigious Professionals Club Sales program - a rewards and incentive program for Ford Sales employees- Led employee Fitness and Wellness Committee Show less

Brampton

- Designed wellness programs and services for corporate employees, increasing employee engagement by 30% and increasing revenue by 50%.- Recruitment of fitness and wellness instructors, and wellness service providers for various health, fitness and wellness programs and events.- Marketed programs and services, including creating posters and flyers, to an employee base of over 3,000.- Managed the administration of the centre, including budgets, analytics, invoicing, schedules, ISO… Show more - Designed wellness programs and services for corporate employees, increasing employee engagement by 30% and increasing revenue by 50%.- Recruitment of fitness and wellness instructors, and wellness service providers for various health, fitness and wellness programs and events.- Marketed programs and services, including creating posters and flyers, to an employee base of over 3,000.- Managed the administration of the centre, including budgets, analytics, invoicing, schedules, ISO documentation and training.- Key Member of Nortel's charity committee. Show less

Mississauga, On

CIBC Student Loans: - Advised clients on debt-repayment and debt management strategies of their student loans.- Educated clients on Provincial and Federal student loan policies and procedures.- Assisted on a team that was responsible for the implementation of procedural reengineering of the call centre resulting in decreased time requirements and higher client satisfaction.

Toronto, Canada Area

- Wrote news articles, features and editorials as the sole reporter for a local newspaper. - Covered all beats: school board, municipality boards, local news and entertainment.- Generated story ideas, interviewed sources and wrote freelance Lifestyle and Entertainment articles for magazines, local and college newspapers.- Photography, film development and newspaper layout using QuarkExpress and PhotoShop.- Edited copy and images for Flare Magazine and administered… Show more - Wrote news articles, features and editorials as the sole reporter for a local newspaper. - Covered all beats: school board, municipality boards, local news and entertainment.- Generated story ideas, interviewed sources and wrote freelance Lifestyle and Entertainment articles for magazines, local and college newspapers.- Photography, film development and newspaper layout using QuarkExpress and PhotoShop.- Edited copy and images for Flare Magazine and administered subscriptions.- Assisted Producers with show content and hosted audience members for the Camilla Scott show. Show less

Human Resources Management And Services

Organizational Behaviour Human Resources Management Workplace Health & Wellness

Certificate, Counseling Psychology, Honours

Motivational Interviewing, Counselling/Coaching Psychology Addiction and Mental Health Non-Violent Communications Family Systems

Certificate, Marketing

Marketing Plans Copywriting Research Branding

Advanced 3-Year Diploma In Journalism, Communication, Journalism, And Media Studies

Reporting Writing Interviewing Researching Psychology Desktop Publishing Photography Law Newsprint and Magazine

Yoga Teacher, Yoga Teacher Training/Yoga Therapy

Asana, Anatomy Stress Management Meditation Nutrition Chakras Yoga Philosophy Yoga Exercise Specialist

Certificate, Group Fitness Leader