Account Executive
Current- Transitioned to manage the T-Mobile account in Southern California and Nevada for a provider of services that protect, connect, and let customers enjoy the latest tech by solving common and uncommon tech issues.
- Travel extensively to establish and own innovative go-to-market and account growth strategies and associated key initiatives to maximize subscriber growth and minimize churn to meet and exceed financial and growth.
- Developed strong relationships with client partner executives, field, and store operations leadership to ensure alignment of objectives and provide education, training, and support for 600+ retail stores in the region.
- Provide direction and support to the corporate and indirect sales channels with T-Mobile retail accounts to understand the product and maximize attach rate to legacy Sprint consumer and business customers.
- Partner with T-Mobile to assess, support, and enhance the customer experience, identify opportunities, and propose solutions to change the game and/or close the gaps between current services, customer needs, and.