Kimberly Cusack Email & Phone Number

Charlotte, North Carolina Area

Umbrella Pets helps pet parents build a deeper relationship with their pets by providing education, healthcare and love. Umbrella pets help pets live happier, healthier and longer by providing affordable alternatives for healthcare, nutrition and stimulation.• Responsible for all business development and sales activities, including cold calling, vendor events, and existing client relationship management, resulting in increased revenue year-over-year and increase in referral sales of approximately 50%.• Performed comprehensive financial management for the company including; accounts payable/ receivable, profit and loss, payroll, and taxes.• Administration of business tasks including maintaining website and social media.• Manage accounts payable and receivable via QuickBooks• Maintain client relationships through strong verbal and interpersonal skills. Strong verbal communication skills for dealing effectively with all types of personalities.• Superb organizational skills – Ability to prioritize, multi-task, lead, direct, and solve problems effectively.

Charlotte, North Carolina Area

Umbrella Events offers stress free, fun events. From Weddings to Bar/Bat Mitzvahs, Christenings to Anniversary, Kids to Adult Birthday Parties, we plan them all, no matter how large or small. Umbrella events allow clients and their guests to relax, have fun and actually enjoy the event, for they do not have to worry about anything.• Planned and managed events for various non-profits, from concept through delivery, including sourcing and negotiation of vendors, scheduling, and day of coordination for approximately 5 events annually, resulting in an average of five-thousand dollars of charitable profit per event.

Hartford, Connecticut, United States

• Developed and administered the master Move to the Cloud (MTTC) program budget, forecast, actuals & accruals tracking and reporting functionality and report discrepancies. • Managed, validated and reconciled all 3rd party SOW’s, Purchase Orders, Invoices and Timesheets• Assisted with yearend close and accrual development and processing. • Maintained the MTTC projects, timesheets, and financials in Planview Project Management tool. • Administered and maintained documentation, participants, invitations, RAID logs for recurring status meetings, quarterly planning sessions, and individual team meetings. • Created and maintained Sharepoint documentation storage site. • Developed and monitored multiple Microsoft Teams folders and channels. • Support program leaders and program managers as needed. Act as liaison with Global PMO.

Stamford, Connecticut, United States

• Assisted with development and testing of new releases for the Planview Project Management tool. • Developed system for tracking and managing timesheets for resources that were Awaiting Timesheet Codes for Planview. • Developed and maintained personalized project lead timesheet and project financials reports. • Trained new project managers and resource managers on Planview functionality. • Supported PMO Manager as needed.

Pineville, Nc

UTD is the leading electronic systems integrator in the Charlotte, North Carolina area, bringing the best in high-end audio systems, home automation, networking, wireless home theater and home surveillance. • Managed accounts payable/receivable for the company, resulting in a reduction of un-paid invoices in both the commercial and residential business.• Managed schedule for all installation activities across the company.• Managed sales process from lead through sale, and close out of final invoice. • Responsible for all customer service inquiries and follow-up.

• Provided consulting services for clients including, Unilever, Covidien, Deloitte & Touche, and XL Capital. Roles included PMO Analyst, Project Analyst, Business Operations Support, Junior Project Manager, Project Coordinator, and PMO Coordinator.• Managed and/or supported over 30 technology projects, including those focused on global implementation, sales and co-promotion, and transformation, in waterfall and agile development environments.• Managed resources, quality assurance of deliverables, training, communications, and escalation of risks and issues. Included direct experience with unit test script development, technical and functional specifications, policy and process documentation, and management of performance against specified service level agreements. • Created and presented presentations that delivered key concepts and messaging to senior level executives, resulting in appropriate escalation of risks and issues.

• Assisted with development of Functional Specifications, Technical Specifications, Unit Test Scripts and Results and other project related documentation.• Performed validation of data loaded into Quality Assurance and Production environments as well as SAP environments.

• Managed portfolio totaling over $10 Million across 3 divisions, resulting in increased revenue of $2 Million in 2 years.• Lead projects that included a Seibel System upgrade, design and implementation of a purchasing authorization system, and the pilot of a divisional customer satisfaction program.• Responsible for the development of proposals, contracts, and negotiation of terms and conditions for consulting services offered by the US Division of META Group Consulting.

Managed International Product Alert publication. Created the monthly publication from development through publication.

Bachelor Of Science (B.S.), Business Administration, Marketing

Business Administration And Management, General