Kimberly Dipasqua Email & Phone Number

San Francisco Bay Area

-Facilitate an average of 3 Open House events a week, sharing my own Climb Hire journey to inspire prospective Climbers.-Collaborate with team members to offer Zoom support for cohort launches, volunteer events, and inductions as needed.-Demonstrate commitment to diversity, equity, and inclusion by empowering individuals from historically disenfranchised communities.-Actively participate in training sessions, as well as provide technical support during Open Houses, and Tech Orientations, fostering a supportive and inclusive environment for Climbers while utilizing Google Workspace, Zoom, and Slack.-Consistently inspired prospective Climbers by sharing my Climb Hire journey during Open House events, contributing to a significant increase in event attendance and engagement.

San Jose, California, United States

-Proficient in Salesforce.com Administration, with hands-on experience in customizing and managing Salesforce CRM to support business processes and data management.-Utilized advanced data manipulation techniques and implemented strict data governance protocols within the Salesforce environment. Developed and deployed a custom Salesforce application for storing study materials, enhancing accessibility and organization of resources.-Achieved a 25% decrease in data errors and elevated reporting precision, empowering leadership with dependable insights for strategic initiatives.-Collaborated cross-functionally to deeply understand medical facility requirements, then configured and customized Salesforce to support a new patient records management application, ensuring seamless integration and comprehensive reporting for clients in the healthcare industry.-Achieved proficiency in process automation techniques, as demonstrated by the successful completion of record-triggered flows and screen flow topics on Trailhead, by exploring and implementing Flows while adhering to best practices for stability and scalability.-Successfully executed the customization of apps, themes, and dashboards in our Capstone project using Salesforce, by enhancing user engagement metrics through tailored visual elements and personalized user experiences.

Brisbane, California, United States

- Assisted with inventory tasks and labeling up to 500 items of merchandise for sale per California State Law.- Educated customers on cannabis products to suit their wants and needs, resulting in higher customer satisfaction and repeat orders.-Demonstrated quality customer service to new and prospective customers, resulting in new and repeat customers.

Cupertino, California, United States

Provided occupational therapy services to patients and families of various facilities in 3 states.Caseloads included patients with cognitive deficits, recovery from orthotic surgery, mental deficits, and patients with cardiac precautions.Involvements included patient safety and education, home assessments for safe patient return to prior residence, patient/caregiver education, and safe completion of self-care tasks.

Schaumburg, Illinois, United States

Educated patients, caregivers, and family members on safe body mechanics during the care of patients to decrease the risk of falls or injury, with patients reporting increased independence and safety upon returning home using techniques.Provided in-services to nursing and activities staff to facilitate safe caregiving techniques and adequate activities for patients for increased quality of life.Written comprehensive and detailed daily and weekly progress notes to inform Medicare and insurance companies of patient’s progress, resulting in financial reimbursement for patient care.

Ottawa, Illinois, United States

Advised patients in safe body mechanics during recovery from hip injuries and surgeries to safely complete activities of daily living while following doctor-ordered hip precautions and improving independence.Treated patients with other disciplines simultaneously (Physical Therapy and Speech Therapy) to maximize the patient’s level of care, and to provide Occupational Therapy-based insights to other disciplines to assist with care.Instructed patients with upper body contractures on the use of appropriate splints to wear at specific times to improve joint mobility, and to decrease the risk of permanent contracture and skin breakdown.Demonstrated proficiency in RehabOptima and Casamba Electronic Medical Records (EMR) software, showcasing platform functionalities, data management capabilities, and ensuring HIPAA compliance, while emphasizing the user-friendly interface for efficient workflow.

Crystal Lake, Illinois, United States

Educated rehab staff on the use of OmniVR virtual rehabilitation machine for patient care to improve patient participation in therapy services, improve patient outcomes, and decrease costs of similar rehab equipment over time.Educated patients, family, and staff on the use of adaptive equipment for patients to improve independence, decrease the risk of falls and injury, and free up time for nursing staff to attend to other duties.

Associate Of Science - As, Occupational Therapy/Therapist

Associate Of Science - As, Social Sciences

Activities and Societies: Phi Theta Kappa

Career Certificate, Data Analytics

-Developing proficiency in data analysis techniques, including data cleaning, data visualization, and statistical analysis. -Gaining.