Kimberly Hatcher Email & Phone Number

Cumming, Ga, Us

Austin, Texas, Us

Austin, Texas, Us

Clearwater, Fl, Us

ComWeb was acquired by TOPS Software Jan of 2020.• Oversees all UI/UX design for ComWeb products to ensure our customers have user friendly and modern solutions.• Collaborates with Product Owner and Architects to ensure project design is user focused and team delivery expectations are being met.• Designs and Develops a RESTful API using CQRS Pattern, .NET Core 3.1 and MediatR that creates a common interface for applications and automation to interact with its many banking partners.• Develops integration tests to ensure code quality is top priority and bugs do not get introduced and impact our customers.• Participates in agile ceremonies including companywide weekly grooming sessions, team retrospective, sprint planning and daily standups.• Filled in for Product Owner while on leave to ensure a successful project delivery.

Roswell, Ga, Us

• Managed engineering team responsible for 3 cloud-based SaaS applications that integrated with multiple HOA Accounting System Platforms creating an avenue for self-service to improve customer’s day to day.• Successfully launched a communication application that handled self-service and communications with over 115,000 homeowners every month via SMS and voice broadcast and email.• Designed best in class user experience using Material Design principles for next generation cloud based ComWeb Enterprise solution for Property Managers including tools for our CSRs to assist.• Fully supported partner relations with all Accounting System providers for feature requests and bug reports.• Acted as first point of contact for development team regarding issues and product questions so development team could focus on assigned tasks and ensure timelines were not compromised.• Fought for salary adjustments for 3 highly valued employees during performance reviews that were below appropriate pay ranges to ensure the employees knew their value and could be happy in their roles.• Saved the company over $100/month by analyzing Azure Subscription and uncovered unused resources, storage accounts, etc. created by previous engineering team members.• Organized many team building outings and ensured our company recognized employees for their accomplishments.• Steered product direction expectations from CEO and ensured those were delivered.• Generated monthly metrics to show company and development progress.

Roswell, Ga, Us

• Utilized experiences from previous role at Verizon to improve engineering and project management processes.• Implemented improvements to UI/UX using design thinking, customer journey and analytics to make experience intuitive and engaging which led to increased self-service and customer satisfaction. Those skills combined with creativity made our products valuable for acquisition.• Implemented and lead SCRUM process with remote and onsite development/QA team members to improve development process from start to production.• Improved branching strategy to ensure codebases could be managed safely with multiple developers.• Worked with Support and Sales to align and prioritize new features and issues appropriately.• Designed UX and Developed many features in the ComWeb Portal product in Angular 2 and .NET4.7.

Basking Ridge, Nj, Us

• Lead development team responsible for a self-service, microservice web application distributed across 3 data centers averaging 100k users per day.• Designed UX and developed a responsive application using a “mobile-first” approach and AngularJS while utilizing a strong eye for visual design to ensure best in class products.• Built and maintained a complex application consisting of a CQ5 / AEM Content Management system as the backend, and an Endeca / ATG Java application producing the frontend.• Redesigned the user experience of an application to deliver a simpler and more complete solution for customers, pitched it to business and successfully had it put on the business priority list.• Collaborated with many marketing teams and created several custom CQ5 Applications that ensured self-service for our marketing partners to design content easily and keep the application as up to date and engaging as possible with zero engineering intervention.• Lead a team of 6 onshore and offshore developers that migrated an Adobe Publisher site that housed 15k+ articles into a responsive CQ5.5 application that was engaging and offered more editing capabilities for our partners.

Worked with external companies and NKU internal organizations. Assessed technical needs and provided training for both technical and non-technical users. Earned leadership role for key web development projects. Sole developer for ORSANCO, Women in Informatics and MEPI websites. Project lead for Campbell County Public Library, Sons of Italy, and Northern Magazine. Assisted with professional development conferences and website quality assurance. Contributed to other projects including Northern Kentucky Early Childhood Database, Pendleton County Public Library Wi-Fi, and Tichenor Middle School web redesign. Assisted in organizational operation, internal website updates, management of customer web environments, and client invoicing.