Kimberly Heckman Email & Phone Number

Jacksonville, Florida Area

• Assist Director and Team Lead with multi-discipline base plan creation and maintenance in Revit.
• Review base plans to adhere to BIM Team standards, Architectural Division (True Design Studios) standards, and Building Code
• Collaborate with disciplines and clients on design development, standard implementation and problem solving.
• Manage work flow, deadlines and accuracy of site specifics with a team of five.
• Revise truss layouts for clarity and update structural plans and notations.
• Create and update documentation for company standards, processes and procedures.

Jacksonville, Florida Area

• Managed 5 accounts and assisted on over 5 more with divisions spanning across multiple states including: Florida, Maryland, Delaware, and Texas.
• Communicated with clients daily to define goals, ensure project timelines, and solve problems.
• Assisted Managers and Managing Principle with creation of single-family home plans, custom home plans, document review, and detail development.
• Utilized VizionRez software and AutoCAD to design and develop architectural models for local builders.
• Coordinated with structural (Apex Technology) and mechanical divisions on multi-disciplenary projects.
• Reviewed new base plans for client standards, design implementation, and code issues.

St. Augustine

• Developed plans and 3D models from draft to final presentation in SketchUp and AutoCAD.
• Traveled to client's homes to take notes, measurements, photographs and oversee installations.
• Assisted Lead Designer in analyzing client needs, creating preliminary sketches, selecting furniture, ordering samples, and assembling finish boards in Photoshop.
• Produced invoices and purchase orders in Studio Webware.
• Worked with outside vendors on new products and services.
• Ensured clear documentation of client and vendor communications.

Peabody, MA

• Worked with clientele selecting the right products for needs and oversaw projects through completion.
• Developed and maintained relationships with customers, designers, and contractors.
• Lead a team in Peabody for 6+ months: drove sales to $30,000-$40,000 a month, reduced the RMA from a 5% to a 2% average, and promoted a collaborative team environment.
• Trained new Design Consultants on product knowledge and established skills to interact and help clients.
• Developed fellow team members' skills for helping customers and each other by setting personal and store wide goals, and the direction in which to achieve those goals.
• Provided quality customer service by enforcing company policy, having extensive product knowledge, and quick decision making.

. Utilized Revit to develop a 3D model of Harvard for the Engineering and Construction department to help with future construction planning. Assisted Deputy Director of Physical Planning and Facilities by coordinating signage vendors for bids and selecting a company for the contract. Co-wrote the $20,000 confirmed contract with the Associate Director of.