Kimberly Thornton work email
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Kimberly Thornton personal email
Kimberly Thornton is a Information System Security Consultant at Vibrint. She possess expertise in customer service, management, servers, solaris, operating systems and 4 more skills. Colleagues describe her as "As a Business Manager for the dynamic, demanding and sometimes fast pace environment of government acquisition, it was vital that my access to our enterprise network and all of my business applications was interrupted as little as possible. From 2007 until 2013, Ms. Thornton was key to ensuring that my teammates and I were able to do our jobs with very few distractions caused by issues involving network access, application glitches and sometimes plain old operator error. Her knowledge and skill as a Senior System Administrator were paramount in our respect for her a highly skilled technician that we could count on day to day to be dedicated in providing us with the best customer service support. I can say honestly that Ms. Thornton is a team player, who is not afraid to take on the tough jobs and will accept any technical challenge within her impressive realm of knowledge. Her willingness to share that knowledge is also what made working with her such a positive experience. Her innate ability to quickly assess a technical problem that I presented her with and to determine if the complexity of the solution and the criticality of the current task I was working deemed it as something she had to do expeditiously or if it was something she could use as a teachable moment to help me grow my technical skills will be something I will always remember and appreciate." and "I have known Mrs. Thornton since 2011 when she joined Engineering Solutions, Inc. (ESi). From the moment of her arrival supporting multiple project teams, Kim brought a level of experience, stability, and professionalism rarely seen among her contemporaries. She possesses superior technical skills, often being called upon to solve complex anomalies no one else can. What truly sets Kim apart from her peers, that is simple, it is her personal touch. She is kind, compassionate and personifies "service before self". I have called Kim numerous times requesting her help on tasks that were not within her primary duties, she always says, yes. Thank you Kim."
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Information Systems Security OfficerVibrint Apr 2023 - PresentHanover, Maryland, United States• Create and maintain System Security Plans (SSP) using internal corporate tools for auditing purposes.• Perform weekly checks of audit logs, system alerts, address any vulnerabilities with System Administrators' assistance, verify compliance, and monitor any IAVA alerts.• Perform updates to SSPs, including adding/removing hardware, personnel, addressing expiring system exemptions, approving baseline exemptions, reviewing server and PKI certificate approvals, addressing privileged access concerns, and responding to SSP and system inquiries.• Ensure systems are accredited and maintain accreditation through continuous monitoring.• Ensure security policies are followed and safeguards are maintained through each step of the Risk Management Framework (RMF). -
System EngineerEngineering Solutions, Inc. (Esi) Oct 2020 - PresentHanover, Md• Research development of innovative products using Identity Access Management (IAM)• Troubleshoot issues with applications using Public Key Infrastructure (PKI) in a Cloud infrastructure• Research, implement, and document the upgrade of IAM tools Install and configure HSM hardware to work with software applications -
Senior System AdministratorEngineering Solutions, Inc. (Esi) Mar 2011 - Oct 20207030 Dorsery Road, Suite 201, Hanover, Md 21076Lead bi-weekly Spring Planning and Review meetings with JIRA in an AGILE environment; Lead daily Scrum meetings for System Infrastructure team; Provide technical support during Customer coordinated Roadmap meetings; Created and maintained over 300 virtual server certificates in multiple DevOps environments; Coordinated renewed certificate implementation with Development and testing teams; Configure and maintain security requirements and mitigate security findings on development, test, and Production virtual systems; Travel overseas to setup and configure new HP servers as replacement for Oracle Solaris machines; Test and monitor new installations for development and production installations; Migrate hardware application environment to Virtual servers; Train helpdesk during test phase of Virtual server installation -
Senior Systems AdministratorDynamic Research Corporation Oct 2005 - Mar 2011Andover, MaAssisted users with issues on UNIX Solaris 8 workstations and SunPCi cards. Built new workstations for replacements at field sites using Jumpstart server. Built FTP server using WU-FTP. Perform updates to ensure backups are completed and maintained for each server. Used jumpstart utilities to upgrade workstations, Blade 150s, to solaris 10. Trouble shoot system administration issues with users. Procure, track, and maintain documentation and use of Financials for the client site.
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Sr. Technical LeadDynamic Research Corporation Feb 2001 - Sep 2005American Forces Information ServiceResponsible for maintenance, installations, and upgrades for all Unix Servers (Sun, IBM,HP), Veritas Cluster Server 3.5, Veritas Foundation Suite, Coldfusion 5 and MX, SunOneWebserver 6.1, SSH 3.2.9, openssh 3.4 and higher; Wrote and maintained shell scriptsperforming various ftp functions; Installed and performed basic Administration of Oracle inSun environment; Administered entire Sites DNS servers running BIND software; Previouslyadministered Checkpoint Firewall for entire site; Maintained all server lifecycle reports,capacity plans, and Support documentation; Coordinated maintenance schedule withDevelopment and Applications Team
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Production Support ManagerImpact Innovations Group, Inc Aug 2000 - Jan 2001Columbia, MdCoordinated the migration of new releases to Production; worked closely with theDevelopment managers to ensure previously report defects were enveloped and tested forrelease to external customers.
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Customer Support ManagerCredit Management Solutions, Inc Jan 1999 - Jan 2000Columbia, MdManaged between 6 and 12 Customer Support Analyst for all products. Scheduled After HoursPager rotation; Scheduled staff to adequately support client volume. Managed personnelactivities such as hiring, training, appraisal, motivating, and disciplining. Providedescalation after hours support by phone. Promoted and developed post-implementationrevenue. Tracked revenue growth in Customer Support; Managed new products and projects inSupport until the Analysts were properly trained. Directed development issues to properresource group.Achievements in Position:Opened communication with Support and Training Departments to help better train clientsAssisted in the development of an internal Training plan for Customer Support AnalystDeveloped test procedures for new Analyst candidatesDeveloped a Standard Support Checklist that would ensure the quality of Project given toSupportAnalyzed the Support Contract for clients to ensure Customer Support fulfilled itscontractual agreements
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Customer Support SupervisorCredit Management Solutions, Inc Jan 1998 - Jan 1999Supervised Support Analysts' activities related to Customer Support. Served as mentor andbackup to staff, while supporting a limited number of clients. Assist with thescheduling of staff. Helped ensure the success of After Hours Support by participating inthe beeper rotation. Assisted with the hiring process by giving input to the Director ofCustomer Services. Acted as the first point-of-contact for programming questions by theSupport Analyst. Familiarized myself with the new company products.Promoted profitability of by determining modifications for clients system andproducing price quotes. Coordinated the LIVE date of new clients with the training ofCustomer Support Analyst. Analyzed client issues to determine proper resolution of bothhigh and low priority calls.Achievements in Position:Implemented weekly meeting with Development manager and team to ensure proper handling ofHigh Priority programming issuesImplemented bi - monthly discussions with Customer Support Analyst to ensure that thecompany is meeting each client's needs as a wholeDeveloped a vacation tracking mechanism to ensure each Analyst knows if there vacationswere approved.
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Sr. Customer Support AnalystCredit Management Solutions, Inc Jan 1997 - Jan 1998Transitioned Primary Support of all clients to New Analysts. Trained for several monthsfor new Product evolution. Demonstrated understanding of new product through coordinatingmeetings with internal personnel. Attended internal classes to better understand the newprogramming involved with the new product.
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Customer Support AnalystCredit Management Solutions, Inc Jan 1996 - Jan 1997Supported several clients with LIVE Products. Developed high level understandings ofbureau calling (via modems, leased lines, and tcp/ip connections), faxing (via modemsonly), and main frame interfaces to CMSI products. Continued participation in beeperrotation. Gained knowledge of shell scripts and how they work with Progress programs.Achievements in Position:Volunteered to Support the first client to use a new client Software packageVolunteered to continue to train new Customer Support Analyst for new positionsDeveloped a lead position within 6 months Developed high level skills in problem resolution programming in Progress Moved into a mentor position for all of Customer Support and other departmentsDeveloped a lead position within 6 months Developed high level skills in problem resolution programming in ProgressMoved into a mentor position for all of Customer Support and other departments
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Associate Customer Support AnalystCredit Management Solutions, Inc Jan 1995 - Jan 1996Developed knowledge of the Products of the company. Attended classes for programming inProgress, UNIX , and problem resolution in a Progress (UNIX) environment.Achievements in Position:Participated in the beeper rotation after only 4 months of trainingTrained new employees on creating executables for progressDeveloped low level skills quickly to support a new Product
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Computer OperatorMaryland Medical Metpath Jan 1994 - Jan 1995Performed backups of the VAX/VMS 5.5 systems on 8MM tape, monitored jobs on severalsystems, problem solving system and hardware problems, called an on-call programmer inthe case of software problems, printed reports and special requests for variousdepartments, provided customer services to clients, and updated work orders on EXCEL 5.0for Windows.
Kimberly Thornton Skills
Kimberly Thornton Education Details
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Cybersecurity And Digital Forensics -
Informations Systems
Frequently Asked Questions about Kimberly Thornton
What company does Kimberly Thornton work for?
Kimberly Thornton works for Vibrint
What is Kimberly Thornton's role at the current company?
Kimberly Thornton's current role is Information System Security Consultant.
What is Kimberly Thornton's email address?
Kimberly Thornton's email address is lk****@****zon.net
What schools did Kimberly Thornton attend?
Kimberly Thornton attended University Of Maryland Global Campus, York College Of Pennsylvania.
What skills is Kimberly Thornton known for?
Kimberly Thornton has skills like Customer Service, Management, Servers, Solaris, Operating Systems, Business Travel, Software System Analysis, Puppet, Cloud Computing.
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Kimberly Thornton
Greater St. Louis
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