Kimberly Jo Ortiz-Valentin Email & Phone Number

Canada

•Conduct thorough research to identify influencers across various platforms based on specific criteria such as niche, following count, engagement rate, average views, gender, age, and location.•Perform administrative tasks related to influencer research and management.•Utilize daily tools and platforms including Slack, Milkshake, Click.up, Inbeat.co, and Google Sheets to streamline processes and enhance efficiency.•Generate reactivation emails, cold emails, and conduct research on prospective leads as a Sales Assistant.•Utilize tools like Slack, Hubspot, Instantly.Ai, Apollo, and Google Sheets to support sales activities effectively.

Manchster, United Kingdom

•Edit email content based on thorough product research to ensure accurate and engaging messaging.•Manage daily email campaigns using Mailchimp, ensuring timely and targeted delivery.•Process refund requests promptly and efficiently.•Conduct product research to gather valuable information and insights.•Handle various administrative tasks as needed to support the team.

Columbus, Ohio, United States

•Provide email and chat support to address customer concerns, including inquiries about refunds, returns, issues with items, tracking orders, and other related matters.•Utilize tools such as Shopify, Zendesk, and Skype to efficiently manage customer interactions and ensure timely resolution of issues.

Los Angeles, California, United States

•Support email communication with clients, ensuring prompt and professional responses.•Assist in creating weekly content for social media platforms.•Collaborate in monthly planning for social media content, considering client goals and target audience.•Conduct research to gather ideas and inspiration for engaging social media posts.•Assist in developing and implementing social media strategies to enhance client presence and engagement.•Perform competitor research to identify trends and opportunities for improvement.•Respond to private messages, direct messages, and comments on social media platforms in a timely and friendly manner.•Schedule content for each client to ensure consistent and strategic posting.

•Assisting the General Manager with various administrative tasks.•Providing general ad hoc support to the CEO as needed.•Scheduling blog posts in Wordpress.•Updating Audience, Engagement list, and •Video Views in a Google Sheet.•Uploading logo and photos in the client's YEXT account.•Conducting content planning and research.•Performing competitor analysis.

California, United States

•Researching related events in a specific assigned location as directed by the Team Leader.•Adding these events to the company's software and updating a Google spreadsheet.•Assisting the Team Leader with various administrative tasks.