With 20+ years of experience as a professional throughout business operations positions, I have been integral to influencing growth across Health & Wellness/Retail industries. I am well versed in enhancing organizational culture, improving client success efforts, as well as focusing on in-depth training/onboarding to reach optimal business outcomes. It is my passion to utilize my business acumen, cross-functional leadership efforts, marketing background, & financial management understanding to drive business operations to be aligned & efficient.Key achievements include: ✅ Built and managed a team of 5 people, overseeing the day to day operations of the retail store, utilizing customer relationships to drive a 20% increase in sales from 2021 to 2022✅ Responsible for a team of 7 and daily operations of the gymnasium, including the sales and marketing strategy before and during the COVID-19 pandemic when mandates prohibiting the use of the facility✅ Developed relationships with 2 schools districts and 2 police districts, adding 200+ new members, resulting in closing the quarter surpassing the sales goal by 85%✅ Managed the salon to success and the achievement of multiple awards, including Top 10 revenue generating location, 2012 National Top Revenue Salon winner, and National Top Revenue Salon finalist in 2011, and 2013-2018✅ Connected with people and cultivated those relationships, producing an increase in membership to surpass the average close rate of 85% for 2 quarters in a row✅ Fostered employee relationships, training, and guiding to meet individual goals, resulting in developing 5 people into management positions and multiple assistants into stylists within the organizationContact me through this profile if you wish to connect.