Kimberly Mcfadden Email & Phone Number

United States

Prepare loan application files for loan officers in a timely manner• Answer home mortgage and refinancing inquiries for members and non-members• Call on referrals regarding lot loans, new mortgages, and refinances• Run payment scenarios regarding potential home qualifications• Use rate and closing tool to quote potential payments, closing costs, and interest rates• Pull credit reports to include in loan application files and mortgage applications• Maintains positive disposition and professionalism regarding all aspects of the mortgage department

• Assumes responsibility for establishing and maintaining effective, professional business relations with members• Responsible for handling member service calls in a prompt courteous manner• Provide information to members on accounts, payments, interest rates, loan options, savings investment programs, and mortgage payments• Completes required stats and records accurately and promptly• Researches and resolves concerns promptly and efficiently• Cross sells credit union services and supports all functions within the call center department• Assesses and analyzes data to make determination on member accounts and transactions• Maintains and projects the credit union’s quality reputation• Provides courtesy rebates requested by branches or members• Resolves member questions and problems regarding account statements, loans, payments, transfers, and new accounts

Ogden, Utah, United States

• Over 11 years’ experience in photographing family and lifestyle images throughout Utah• Capture live sports games and events such as football, basketball, track, dance, soccer, etc• Collaborated with The Hive Sports company to provide action shots to be paired with articles• Held media credentials with the Mountain West Conference for Utah State University football• Held media credentials with the UHSSA Utah High School Activities Association• Shoot high profile sporting events such as 6A state of Utah high school football championships• Specializing in on site, natural light photography• Excels in fast past situations and ability to meet deadlines• Attend press conferences and report images to media outlets for news releases

Administered DIBELS testing to elementary K-6 grades• Traveled to various schools within the district for beginning, middle, and end of year testing• Assessed results and evaluate accuracy on reading models• Recorded data on student progress booklets• Coordinated and planned with other administrators on student needs• Relayed information and results with school staff and teachers