Kimberly Moore Email & Phone Number

Santa Clara, California, Us

Lead for the Reverse Logistics business domain within a multi-year enterprise transformation program. Responsible for leading a team of business and data analysts through Agile based, Design, Build, and Test phases, with ownership for domain requirement development and decision making, evaluation of tool solutions and impacts, and cross-functional alignment across 3 year horizon.

Santa Clara, California, Us

Program and Change Manager within a Digitization and Oversight group driving increased productivity and improved customer outcomes through organizational goal alignment, performance metric benchmarking and oversight, process improvement initiatives and change management.Sponsor Manager for Global Reverse Logistics Quality and Risk and Controls programs with oversight of risk management and a quality management system for organization managing over $1B in yearly returns.

Santa Clara, California, Us

Managed and designed system enhancements and capability development projects utilizing PLC and Agile methodology, enabling strategic growth for the reverse logistics practice. Led supplier performance measurement standardization as a part of CRM process optimization, resulting in >$1K efficiency hours gained, and a team Division Recognition Award.Orchestrated and facilitated Kaizen events for Intel's global supply chain utilizing lean methodology and tools, including development or process and tools for transition to virtual events

Santa Clara, California, Us

Designed, optimized and standardized global business processes facilitating efficiency and flexibility within the global reverse logistics supply chain. Managed the delivery of sustainable business process and governance programs as a project lead and improvement event facilitator. Drove and influenced continuous improvement and strategic transformation through lean methodology, systems thinking, and analytics, successfully developing investment proposals and influencing stakeholder perception and action

St Paul, Mn, Us

Assessed supply chain of global product portfolios to identify opportunities to increase supply chain efficiency and responsiveness. Developed and initiated an S&OP process to increase the alignment of sales, marketing, demand and supply planning, and operations functions. Process is anticipated to provide $6M in working capital reductions and $2.5M in extraneous cost savings by decreasing backorders, production overtime, and extraneous expediting costs. Analyzed three years of historical promotion, sales and demand forecasting data for over 3000 SKUs, identifying top SKUs driving volume during cyclical periods. Analysis will enable level loading strategies within facilities and support business alignment processes. Developed a Rough-cut Capacity Planning tool and training documentation and led trainingsessions to launch tool at various facilities under supply planning function oversight. Tool will enable improved capacity management and support business alignment processes.

Chicago, Illinois, Us

Enabled successful implementation of client operations through the design and execution oftest strategies that effectively identify requirement gaps and minimize data issues with financial impact. Increased testing capability and quality across over $1M in yearly projects through the enhancement of client deliverables and testing documentation. Managed testing personnel and resources, providing guidance on developmentrequirements, oversight of test execution and issue resolution for implementation projectsgenerating over $9M in yearly revenue.Led clients, internal partner groups and third parties through test strategy execution andensured smooth execution of system integration and user acceptance testing with an errorrate of less than 1% per project.

Chicago, Illinois, Us

Established and oversaw global project management office functions for teamimplementing investment manager clients generating over $60M in revenue.Cultivated client implementation methodology, establishing best practices and standardizedprocesses that provided operational efficiencies leading to more and higher qualityimplementations each year.Developed and managed financial tracking processes, increasing budgeting accuracy whilereducing departmental cost by resolving over $75K of misallocated expenses.

Chicago, Illinois, Us

As an analyst trainee in a highly selective financial services rotational program focused on leadership and career development I engaged in a variety of career progressing and skill building roles and activities. Below are highlights from key rotation roles.Operations and Technology – Process Optimization- Utilized process optimization methodology to facilitate an error reduction initiative to improve client reporting quality, resulting in permanent resolution of 11.4% of 70,000 transaction errors- Mapped optimization methodology processes Corporate and Institutional Services – Investment Operations Outsourcing – Reconciliation- Analyzed client metrics process, identified gaps and recommended reconciliation process efficiencies- Administered Risk and Control Self-Assessments (RCSA) and created electronic tracking databases to minimize account servicing losses during a period of increased servicing issuesPersonal Financial Services – Private Client Services – Core Growth Model Implementation- Engaged relationship and portfolio managers during account reviews supporting multi-stategrowth model implementations resulting in key strategy recommendations- Built comprehensive reports and presentations relaying actionable opportunities to improve workflow efficiency for private client banking, investment, and fiduciary partners

Mba Global Semster Exchange

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Business Management And Business Process Management

Summer Study Abroad