Kimberly Shadel Email & Phone Number

Los Angeles Metropolitan Area

Train and develop new hires at different levels simultaneously.Utilize data insights to evaluate the past and present performance of deals, facilitating well-informed decision-making and enhancing revenue optimization.Work in close cooperation with various departments and essential stakeholders throughout the organization to develop content strategies that improve user engagement and promote revenue expansion.Utilize advanced statistical analytics methods to assess the effectiveness of current deals and pinpoint opportunities for enhancement.

Hagåtña, Guam

•Proficiently used Coach System and Excel to create individual schedules for guides and drivers daily.•Communicated daily with company partners, managers, dispatch, and drivers to successfully fulfill customer reservations.•Created invoices, filing, faxing, emailing, and consistently carrying out various office duties.

Grand Rapids, Michigan

● Shadow sales support, create schedule and phasing portfolio ● Updated all social media sources up to 4 posts per day and assisted the marketing manager● Open the kitchen, efficiently prepped food for restaurant and catering, trained for line cooking● Open, close, and run host stand including phone etiquette● Guided guests through menus while demonstrating thorough knowledge of the food and beverage ingredients.

Grand Rapids

• Consistently met or exceeded housekeeping goals of cleaning a minimum of 12 guest rooms in an 8-hour shift● Recognized multiple times as a Star Award employee for always going the extra mile● Performed duties in multiples areas including the Uniform Room, Public Access Areas, Turndown Service andHouseman Runner.● Maintained a great deal of professionalism and work ethic, including being punctual for all work shifts,dependable and accountable for all assigned building and master access keys.● Used chemicals and other cleaning equipment in a proper, safe, and responsible manner.

Palau

●Processed new and current employee work authorization documents and job applications● Designed brochures, ordered equipment, and processed multiple company permits● Applied and distributed governmental authorizations and business documents● Handled daily banking deposits, used basic Point of Sale system and completed weekly inventory

Palau

Welcomed customersAssisted customers as neededInventoryCashierStocked new itemsOrganized and cleaned department area

Bachelor'S Degree, Hospitality And Tourism Management

Activities and Societies: National Society of Minority’s in Hospitality (member), African Student Council(event planner , PR)

Accounting