Kimberly Ward Email & Phone Number

United States

• Act as an advisor to client hiring managers on appropriate sourcing strategy. Collaborates with Manager and appropriate internal team members to ensure that adequate sourcing and screening support is provided based on requisition needs to meet client expectations.• Perform intake call with Hiring Manager on assigned requisitions, averaging 45 requisitions at a time; to clarify the position, specific requirements, and the opportunity beyond the job description. Serves as a consultative partner who appropriately manages expectations and communicates sourcing plans and recruiting timelines.• Meet or exceed assigned account hiring goals, averaging 25 hires per month; regularly monitoring performance scorecard to ensure all SLAs and KPIs are being met.• Responsible for the overall execution of the employment branding strategy.• Manage the candidate pool and builds a qualified candidate profile, and presents slate of candidates to meet client deliverables and SLAs.• Proficient in building strong relationships with client partners as a hiring consultant, providing innovative solutions to solve recruiting challenges and influence hiring decisions.• Promote positive relationships and strong partnerships to protect the candidate experience.

·Sourced candidates through Boolean search, networking, job-fairs, job boards, internal database, referrals, social media networks and professional associations; averaging 2-3 requisitions per week.·Monitored multiple KPI’s such as time-to-fill and Acceptance ratio, to help increase performance improve decision making, resulting in each department meeting its goals; averaging 3-5 placements per month.·Led departmental initiatives and projects that met client needs and/or improve processes and service delivery.·Managed escalated inquiries and service request prioritization and resolution through issue identification, interpretation, research, and resolution.·Facilitated all activities in the project life cycle, including definition of objectives and scope, project plan development, task definition, forming project teams, coordinating with stakeholders and participants, monitoring progress, driving progress through completion, status reporting, and project documentation.

·Sourced candidates and coordinated interviews to identify high-quality candidates within Business Analysis, Application Development, Project Management and other technical roles. Established workforce through innovation full life-cycle recruiting strategies, accomplishing consistency in employment levels.·Revised and updated job descriptions in over 50 categories throughout the company and interviewed employees to verify 100% accuracy of duties required for each position. ·Ensured service levels were met and exceeded, and all operation metrics were trending positively.·Analyzed data to spot trends in turnover, diversity and inclusion, org health.·Analyzed processes and suggested improvements where appropriate.·Provided project and analytical support to the HR Operations team.

·Sourced and screened candidates and coordinated interviews; averaging 6-10 per week; to assess job fit.·Analyzed employment data to spot trends in turnover, diversity and inclusion, organizational health, providing reports to business partners.·Researched, analyzed, reviewed, developed, implemented, and monitored processes for both new and existing recruitment projects and procedures.·Served as an advisor for business units and stakeholders communicating with technical support, payroll and benefits teams in an event issues arrived during business processes, programs or projects.

M.A., Labor Studies And Employment Relations/ Human Resource Management

Activities and Societies: RU SHRMRelated Coursework: Managing Workforce Flow, Globalization & Employment, HR Financial Decision Making.

B.A., Management, Labor Studies And Employment Relations

Activities and Societies: RU SHRMRelated Coursework: Employment Law, Conflict In the Workplace, Collective Bargaining, Emotional.

Education record