Kim Boih Email & Phone Number

Brentwood, TN, US

• Collaborated with 15 team members to develop targeted marketing campaigns and promotional initiatives.
• Generated comprehensive reports and presentations summarizing research findings and strategic recommendations.
• Participated in client meetings to discuss research findings, present deliverables, and solicit feedback for optimization.
• Proposed website redesigns, generated social media content ideas, and explored effective strategies to enhance online presence.

• Established valuable connections with fellow first-generation college students, facilitating mutual support and networking opportunities.
• Compiled and composed the society’s annual report and worked closely with other officers.
• Demonstrated excellent organizational skills by creating and disseminating well-planned agendas and meeting notices, ensuring productive and efficient meetings.

Mooresville, NC, US

• Utilized verbal communication and active listening skills to interact with customers, manage product transactions, and resolve customer conflict each shift in a fast-paced environment.
• Diligently managed POS system transactions, encompassing credit, cash, and returns to ensure coherent and precise cash flow.
• When running the front desk, answered 100% of phone calls to provide information to clients, other office locations, and general inquiries.

Lakeland, Florida, US

• Delegated cash registers efficiently, optimizing customer flow and reducing wait times to enhance shopping experience.
• Proactively contributed to a welcoming and customer-centric atmosphere, reflecting Publix’s commitment to excellence in customer service.
• Solved problems with self-checkout technology to help customers complete transactions and achieve 100% customer satisfaction.

Nashville, Tennessee, US

• Proactively identified and created new potential fundraising opportunities for the 2019-2020 school year.
• Designed and implemented Homework Hotline's successful 2019 Fall Giving Campaign, effectively engaging donors and increasing fundraising efforts.
• Demonstrated strong organizational skills by sorting and maintaining files, resulting in efficient record-keeping.