Kimberly Bronson, Ctfl, Ctfl-At Email & Phone Number

Greater Minneapolis-St. Paul Area

Fargo, North Dakota Area

Fargo, North Dakota Area

• Collaborate with other testers and architects to understand performance and capacity requirements.• Interpret technical, functional and non-functional requirements.• Collaborate with stakeholders to determine test data requirements.• Understand and interpret code in order to execute test cases.• Build, update and maintain regression test bed to prevent repeating incidents.• Ensure test data is properly set up for system integration and UAT testing.• Created data using XML for testing• Write applicable test strategies, test plans and test cases.• Develop and execute regression, performance and capacity tests.• Apply understanding of scalability when conducting performance and capacity tests.• Provide testing support during the design, development and testing processes.• Apply understanding of technical testing results to ensure testing results are meeting requirements.• Maintain baseline performance metrics and document results to ensure performance benchmarks are being met. Report any potential deviations/defects for resolution.• Selected as a core member of testers working on the process and procedures for the new Generation 2 way of doing business. • Helped setup standard processes to be used as company guidelines to help standardize the company on a forward going basis

• Meets with users to define and evaluate business problems that may be resolved through effective employment of information technology tools.• Analyzes detailed system factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics.• Working closely with users to identify issues for business process re-design, system enhancements, or problem resolution.• Perform Cost/Benefit Analysis from the business perspective. Evaluates technical and economical feasibility of proposed solutions.• Prepares logic charts and record formats detailing classification of data, and develops appropriate coding structures. Provides detailed program specifications to programmers.• Makes commitments with internal customers and keeps customers informed about related costs and schedule status.• Leads in planning and implementation of new versions/releases of application software.

• Work with developers and customers to define and document project objectives, scope, business and functional requirements and system specifications.• Work with technical and software quality assurance staff to ensure business requirements, functional and technical specifications are compatible within standards and successfully tested.• Will support and develop deliverables for multiple projects concurrently.• Will develop system manuals, installation instructions and other technical publications including software design and test specifications.

• Serve as liaison between agencies and staff. • Analyze and evaluate user/system requirements.• Participate in the design of system modifications. • Develop test plans for and conduct test of system modifications. • Provide comprehensive written documentation of testing. • Make oral presentations on system changes.

Answering phones and directing caller to the appropriate person, filing, entering payroll, ordering office supplies, and other tasks as assigned.

• Selected as a key member of project established to save company $10M annually in changing from the old mainframe computer system to new networked computer system. The new system will also allow retention and generation of customers.• Worked on surrounding interfaces for new record keeping system. Was responsible for analyzing business requirements and writing business requirement documents.• Worked with technology partners to design, build, document and implement new processes.• Trained the training team and the affected area employees so they were able to train all of the new employees on the new interfaces. • Ensured client data was accurate, improving client satisfaction and retention.• Analyzed and resolved both technical and business issues. Tested and implemented effective and efficient solutions.• Provided daily support and trouble shooting techniques to resolve questions and issues with systems.• Prioritized and scheduled work on client requests.• Executed tasks necessary to the daily running of the record keeping system.

Attained and achieved online availability goal of 97% monthly. Monitored batch jobs, onlines and transmissions. Trouble shot abended jobs by fixing or notifying the appropriate programmer for resolution.

• Assisted financial planners to meet their client’s financial goals.• Assisted financial planners with pending new business concerns such as status, money problems, interpretations of state regulations and completion of forms.• Resolved new business/underwriting/policy issue questions; performing initial risk selection, including having approval authority for policies of up to $95,000, and issuance of universal life, disability and long term care contracts.

Answered planner inquiries via phones and acted as liaison with underwriters. Trained new employees, updated reference manuals, and ordered supplies.

Set up new accounts, input product information into the system and into the Medical InformationBureau, audited files and trained new employees

Certificate, Business Analyst Associate

Bachelor Of Science - Bs, Management Information Systems