Kim Bowman Smerekanych Email & Phone Number

Bellevue, Wa, Us

Seattle, Washington, United States

Develops detailed site analyses, elicits business requirements, and creates business requirement documents as well as other collateral including process flow models, functional specifications, use cases, release notes and other documentation as needed. Provides clarity. Reviews requested system changes and develops detailed specifications for implementation. Provides guidance and consultation to team members to remove impediments and to clarify business requirements, specifications… Show more Develops detailed site analyses, elicits business requirements, and creates business requirement documents as well as other collateral including process flow models, functional specifications, use cases, release notes and other documentation as needed. Provides clarity. Reviews requested system changes and develops detailed specifications for implementation. Provides guidance and consultation to team members to remove impediments and to clarify business requirements, specifications, uses cases and acceptance criteria.Employs a holistic approach to determine how changing business needs will affect systems and business processes; provides ideas and recommendations regarding the evolution of the system.Promotes product emphasis and advocates for sustainable solutions that preserve the integrity of the product.Facilitates release readiness and user acceptance of completed items. Accepts or rejects developed sprint items based on verification against requirements, specifications and acceptance criteria. Show less

Bothell, Wa

Strong business and technical focus to lead the deployment of custom-built warehouse management system (WMS) to fulfillment centers across North America. Served as the focal point of contact for WMS launches effectively delivering results by championing a culture of accountability. Managed several simultaneous multi-month launches serving as an influencer and motivator. Partitioned large complex programs unique to each customer into manageable tasks and delivered them in a timely manner.… Show more Strong business and technical focus to lead the deployment of custom-built warehouse management system (WMS) to fulfillment centers across North America. Served as the focal point of contact for WMS launches effectively delivering results by championing a culture of accountability. Managed several simultaneous multi-month launches serving as an influencer and motivator. Partitioned large complex programs unique to each customer into manageable tasks and delivered them in a timely manner. Found clear paths through roadblocks and balanced the business needs versus technical constraints. Owned communication for technical delivery across projects with senior leadership, partner organizations, and customers.• Achieved 2019 highest service activation success rate among all Implementation Engineers while also maintaining the highest volume of projects.• Streamlined implementation process by engaging with cross-functional teams to establish milestones, identifying constraints and dependences, prioritizing competing demands, and negotiating timelines.• Received high customer satisfaction rating by building strong rapport with customers, collaborating to discover needs, preemptively identifying roadblocks, customizing software and processes, troubleshooting issues, and documenting all steps for end users.• Completed projects on time and on budget by holding teams accountable for quality and timeliness of deliverables. • Customized labels, reports, metrics, and RF Menus by writing SQL scripts and updating Crystal Reports.• Conducted three-day WMS Train the Trainer Course in mini-warehouse using RF Scanner and Web client.• Created and presented seminar on one of PathGuide’s latest features at annual User Conference. Show less

Greater Seattle Area

• Configured adaptive questioning by writing Microsoft SQL Server stored procedures triggering workflow; increased participant logins to website by 7%.• Owned the standard operating procedures (SOPs) for content maintenance and enhancement. Designed process to control website’s assets via third party software, prepared specification describing configuration change, achieved consensus from management. Decreased content trouble tickets to zero.• Resolved product issues including… Show more • Configured adaptive questioning by writing Microsoft SQL Server stored procedures triggering workflow; increased participant logins to website by 7%.• Owned the standard operating procedures (SOPs) for content maintenance and enhancement. Designed process to control website’s assets via third party software, prepared specification describing configuration change, achieved consensus from management. Decreased content trouble tickets to zero.• Resolved product issues including Electronic Data Interchange (EDI), ETL, materials, emails, and website assets. Analyzed Splunk logs and database contents to troubleshoot root cause and debug data anomalies. Coordinated efforts and status across Operations, Sales and all relevant teams. Increased customer satisfaction.• Collaborated with the product team and engineers to develop new website medication request product; increased Nicotine Replacement Therapy ordering by 103%.• Partnered with International team for client migration project, elicited and analyzed requirements, organized and translated requirements into JIRA tickets, assigned and tracked JIRA tasks for multiple teams, managed and drove implementation, streamlined operations. Reduced cycle time by 50%. Show less