Kim Calvo Email and Phone Number

- Built team infrastructure (scope, roles/resp, KPIs) for largest Americas-based team, fostering a culture of productivity and belonging- Established new Recruiting partnership infrastructure to scale consultation of 3 Leads to the needs of 34+ partners- Introduced global Knowledge Management Strategy, enabling equitable user support and consistent partner consultation. Drove sustained adoption resulting in 32% YoY viewership growth- Built data-based morale tracking to inform team effectiveness initiatives between annual employee surveys. Managed morale scores to be consistently within target range over two years, and at peak, 13% higher than the running average- Managed a cross-functional team to create quarterly plans and host team building events, to build local community- Sponsored second annual team offsite resulting in a 20% increase in favorability - Directly contributed to the career next steps (e.g. promo, advanced degree) of 10 direct reports (31%)

- Manage North America recruitment operations and talent acquisition programs through local and remote staff - Develop staffing strategies to align with business objectives- Assess business talent acquisition needs and determine solutions (people, process, integrated platforms) to create a stellar recruitment experience for candidates and hiring managers- Establish actionable metrics to measure performance and strategic value to the organization

The most impactful and lasting accomplishment in this role is having developed organizational desire, competency, and commitment to change management. In general, led the design and implementation of a Global HR operating model to enhance customer experience, add strategic value, and drive conservative 15% cost savings. Championed the global HR process effectiveness program enabled by Workday optimization. Established organizational readiness strategy for $29M ERP implementation of Microsoft Dynamics and Warehouse Management System in 60 locations. Managed local and remote staff responsible for executing organizational readiness, training, and communication plans for 3,000 internal and external end-users. Coached executives and operations leaders impacted by transformations, including: Supply Chain, Finance, Accounting, Sales, Information Technology.

Developed global management program in alignment with strategic talent plan. Delivered management program to employees from eight countries in US, LATAM and EMEA. Empowered cross-functional team to achieve 17% increase in on-boarding process performance. Implemented online performance management system, SuccessFactors, for 600+ employees in the US and Mexico.

Designed hiring manager program to enhance on-boarding experience for new hires. Developed new hire program for EMEA employees, in partnership with local management. Delivered and continually enhanced mission-based learning programs.

Administered and implemented process improvements for: employee safety, engagement, and executive compensation programs.

Planned cultural, educational, and social, student events.

Managed customer relationships and events.