Change Manager
Current
Feb 2021 - Present
AeroLeads people directory · profile
Kim Doan Email & Phone Number
Change Manager
at
City Of Monash
1 work email found
@nab.com.au
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Change Manager
Location
Melbourne, Victoria, Australia
Company size
Who is Kim Doan? Overview
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Quick answer
Kim Doan is listed as Change Manager at City Of Monash, a with 479 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at nab.com.au and a matched LinkedIn profile for Kim Doan.
Kim Doan previously worked as Change Manager at Nab and Change Support Consultant at Nab. Kim Doan holds Bachelor Of Business, Management from Monash University.
Company email context
Email format at City Of Monash
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{first}.{last}@nab.com.au
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AeroLeads found 1 current-domain work email signal for Kim Doan. Compare company email patterns before reaching out.
Profile bio
About Kim Doan
I am an experienced change practitioner, having honed my skills over 10 years of working in banking and finance across various business units. What sets me apart is my self starter attitude, attention to detail and ability to learn new concepts and processes quickly. What drives me is my entrepreneurial spirit, passion for customers and the learning and development aspect of change where I use new ways of working to land change with minimal disruption where outcomes complement the business strategy and their customers.
Listed skills include Change Management, Financial Risk, Derivatives, Auditing, and 24 others.
Current workplace
Kim Doan's current company
Company context helps verify the profile and gives searchers a useful next step.
City Of Monash
9 roles
Kim Doan work experience
A career timeline built from the work history available for this profile.
Change Manager
Business Transaction Experience (BTEX) ProgramResponsible for the development and execution of change activities for initiatives across multiple squads. Two key initiatives: - the digitisation of account opening documents via a DocuSign solution, allowing customers to electronically sign digital documents.- the implementation of a strategic solution to uplift the account opening process for business transaction accounts.
Mar 2020 - Feb 2021
Change Support Consultant
Change Management Office (CMO)Responsible for supporting the B&PB Change & Communications team by applying relevant specialist knowledge to scope incoming changes to assist with change runway management, as well as identify and improve ways of working.
Apr 2019 - Mar 2020
Learning & Development Lead
Salesforce CRM ProgramDeveloped and executed change management activities to support Salesforce Enterprise CRM delivery to Business Direct & Small Business (BD&SB).
Sep 2018 - Apr 2019
Change Lead
RentCard Migration Project (Product Simplification Program)Responsible for the migration of approx. 250 RentCard customers off NAB RentCard and onto NAB Easy Rent and decommissioning of NAB RentCard.APG223: Residential Mortgage Lending ProgramImplemented a robust monitoring framework to track home lending policy waivers and decline overrides to achieve compliance with APRA's Prudential Practice Guide APG223.
Dec 2015 - Sep 2018
Senior Change Analyst
Performed in a senior change analyst capacity for various projects, supporting change delivery across a range of operational areas.Visa Claims Resolution ProjectIntroduced optimised and streamlined claims resolution process for visa transaction disputes.Unfair Contract Terms ProjectImplemented requisite changes to contracts/collateral to achieve compliance with amended UCT legislation.Comprehensive Credit Reporting (CCR) ProgramDelivered Australian Credit Reporting System changes.NextGen Program (Direct Banking Release)Implemented a new home loan solution for UBank lending products.
May 2013 - Dec 2015
Change Analyst
Rainbow ProgramSupported the sale of RBS branches in England & NatWest branches in Scotland to Santander as part of the EU Regulatory requirement.Debt Manager Infrastructure Dublin Project (DMID)Implemented Debt Manager system in ROI Ulster Bank, based in Dublin.Project Beagle & Project GannetRelocated debt management & fraud operations collections work across different UK sites.
Jun 2010 - Nov 2012
Quality Assurance Business Analyst
Implemented the Quality Assurance Model for the Custodian Services business unit.
Jan 2010 - May 2010
Quality Assurance Business Analyst
Implemented the Quality Assurance Model for the Custodian Services business unit.
Nov 2008 - Dec 2009
Team & coworkers
Colleagues at City Of Monash
Other employees you can reach at monash.vic.gov.au. View company contacts for 479 employees →
EZ
Edwin Zhu
Colleague at City Of MonashMelbourne, Victoria, Australia
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MS
Michael Staben
Colleague at City Of MonashGreater Melbourne Area, Australia
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JM
Jeff Mcalpine
Colleague at City Of MonashGreater Melbourne Area, Australia
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NM
Nilupa Mahanama
Colleague at City Of MonashFerntree Gully, Victoria, Australia
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SS
Sara Saba
Colleague at City Of MonashGreater Melbourne Area, Australia
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KL
Kelly Lenehan
Colleague at City Of MonashGreater Melbourne Area, Australia
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YP
Yufei Pan
Colleague at City Of MonashSpringvale, Victoria, Australia
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RM
Roya Mehrpoor
Colleague at City Of MonashMelbourne, Victoria, Australia
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AK
Abhi Kariamal
Colleague at City Of MonashMelbourne, Victoria, Australia
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SM
Shane Mcmahon
Colleague at City Of MonashGreater Melbourne Area, Australia
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Edwin Zhu
Colleague at City Of MonashMelbourne, Victoria, Australia
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MS
Michael Staben
Colleague at City Of MonashGreater Melbourne Area, Australia
View →
JM
Jeff Mcalpine
Colleague at City Of MonashGreater Melbourne Area, Australia
View →
NM
Nilupa Mahanama
Colleague at City Of MonashFerntree Gully, Victoria, Australia
View →
SS
Sara Saba
Colleague at City Of MonashGreater Melbourne Area, Australia
View →
KL
Kelly Lenehan
Colleague at City Of MonashGreater Melbourne Area, Australia
View →
YP
Yufei Pan
Colleague at City Of MonashSpringvale, Victoria, Australia
View →
RM
Roya Mehrpoor
Colleague at City Of MonashMelbourne, Victoria, Australia
View →
AK
Abhi Kariamal
Colleague at City Of MonashMelbourne, Victoria, Australia
View →
SM
Shane Mcmahon
Colleague at City Of MonashGreater Melbourne Area, Australia
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1 education record
Kim Doan education
FAQ
Frequently asked questions about Kim Doan
Quick answers generated from the profile data available on this page.
What company does Kim Doan work for?
Kim Doan works for City Of Monash.
What is Kim Doan's role at City Of Monash?
Kim Doan is listed as Change Manager at City Of Monash.
What is Kim Doan's email address?
AeroLeads has found 1 work email signal at @nab.com.au for Kim Doan at City Of Monash.
Where is Kim Doan based?
Kim Doan is based in Melbourne, Victoria, Australia while working with City Of Monash.
What companies has Kim Doan worked for?
Kim Doan has worked for City Of Monash, Nab, National Australia Bank, Natwest Group, and J.P. Morgan.
Who are Kim Doan's colleagues at City Of Monash?
Kim Doan's colleagues at City Of Monash include Edwin Zhu, Michael Staben, Jeff Mcalpine, Nilupa Mahanama, and Sara Saba.
How can I contact Kim Doan?
You can use AeroLeads to view verified contact signals for Kim Doan at City Of Monash, including work email, phone, and LinkedIn data when available.
What schools did Kim Doan attend?
Kim Doan holds Bachelor Of Business, Management from Monash University.
What skills is Kim Doan known for?
Kim Doan is listed with skills including Change Management, Financial Risk, Derivatives, Auditing, Cross Functional Team Leadership, Management, Quality Assurance, and Leadership.
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