Kim Graff Pmp Email & Phone Number

United States

Redmond, Washington, Us

Working with the Trust & Compliance team to ensure Microsoft OS meets accessibility standards.

Bellevue, Washington, Us

Client-facing, see description of Microsoft role above.

New York City, Ny, Us

➥ Developed and delivered comphrensive accessibility training programs, including on-demand online courses, education webinars, and weekly accessibility office hours, providing guidance and support for product work to enhance inclusivity and compliance. ➥ Provide exceptional customer services by supporting accessibility requests from students, instructors, and disability offices via email and SalesForces, ensuring seamless implementation of products and excellent client satisfaction.➥ Proud to work on unifying the UI/UX, Software Development, and Product Owner teams within our organization, fostering a cohesive approach to the development of accessible content on our online platformso Integration of stakeholder management and process optimization was crucial to this endeavor. Oversee the formation of a stakeholder group, drawing members from all relevant teams, to consolidate the diverse processes into a unified workflow. Collaborating closely with UX specialists and a developer, we established a centralized accessible code repository, ensuring the application of consistent, accessible coding practices across the Achieve platformo Strategic initiative significantly mitigated inter-team confusion and enhanced operational efficiency, directly contributing to an increase in profit margins. Reduction in time and financial resources previously expended on retrofitting features for accessibility underscores the value of incorporating accessible design principles from the outset, leading to increased productivity and cost savings

New York City, Ny, Us

➥ Identified process improvement opportunities where multiple teams are involved in order to create a streamlined workflow to ease pain points between content teams and customer needs➥ Used agile project planning to supervise content projects through developmenManaged stakeholder meetings between multiple teams, such as software developers, content creators, and product owners to discuss workflows, standards, and other processes within the company that could be improved➥ Wrote articles and workflow processes and managed Confluence library and spread awareness throughout company of new process improvements and standards

New York, Ny, Us

➥ Worked on web developer projects at Columbia Engineering's full-stack coding bootcamp to enhance skills in front-end and back-end technologies for full-stack web development; Developed front-end apps, created back-end apps, built full-stack apps➥ Curriculum covers JavaScript, jQuery, Bootstrap, Tailwind CSS, Express.js, React.js, Node.js (+many packages), Database Theory, MongoDB, MySQL, Command Line, HTML5, CSS3, and Git➥ Portfolio: http://kkgraph.github.io

New York, Ny, Us

➥ Promoted and reorganized the office file systems and the enhancement of financial tracking mechanisms, notably advanced position within the organization, culminating in a doubling of my salary within a brief period Appointed to oversee the standing committees and manage membership affairs, organization faced significant financial challengeso Assumed a pivotal role, effectively becoming the linchpin of the organization's operational continuity. As the Board of Directors elected to restructure the organization, strategy entailed the retention of my services exclusively, entrusted with the continuation of my effective management practices pending the recruitment of a new Executive Director ready to steer the organization towards a more prosperous trajectoryo Direct contributions were instrumental in sustaining the organization during a precarious phase, ensuring its survival against considerable odds. Upon the appointment of a new Executive Director two months later, played a key role in facilitating the transition and laying the groundwork for the organization's recovery to financial stability➥ Led the initiation of new committee endeavors focused on establishing metadata and standards within the publishing sector. Oversaw the creation of new articles and the execution of standards awareness campaigns for the Book Industry Study Group (BISG) members➥ Directed the development of a new membership database and the redesign of the BISG website➥ Played a key role in organizing BISG's biannual member meetings, including the coordination of panels, speakers, and workshops integral to these events➥ Organized annual national workshop series for member companies, featuring a metadata standards expert; workshops conducted in major cities across the United States, including the Bay Area, Chicago, Boston, and New York City

➥ Provided manuscript editing services for authors, literary agencies, and publishing houses, and engaged as a ghostwriter for children's literature by various publishers, necessitating adherence to stringent deadlines and collaborative efforts➥ Successfully developed an extensive clientele and adeptly managed numerous projects concurrently

Woodland Hills, Ca, Us

Columbia Engineering Coding Boot Camp

Master'S Degree Program, Information Science/Studies

Certificate In Publishing, Publishing

Bachelor Of Arts, International Studies & Political Science