Kim Have Email & Phone Number

København, Hovedstaden, Danmark

• Communicate the scope and fulfillment of release criteria, identify risks and progress to stakeholders, and work actively on removing impediments and improving quality and release standards with the engineering teams and QA Experts.• Ensure that Support and customer-facing teams have advanced knowledge of details of the features/fixes contained within each release.• Notify all stakeholders of changes/delays for a release in a timely fashion.• Proactively identify, manage, and mitigate risks to the release cycle.• Escalate release-level impediments to help ensure delivery.• Maintain relationships with business & technology stakeholders, including architects, Scrum teams, Documentation, Cloud Operations, Customer Success, and Product Management.• Identify KPIs and provide tracking & reporting on release readiness and strategic development projects spanning multiple releases.• Conduct post-mortems and implement continuous improvement initiatives to improve team reliability and transparency.• Drive improvements toward pipeline-driven organization and automate all steps in the release and QA process.

Ballerup, Capital Region, Denmark

Leading a team of 4 software quality engineers with the responsibility for approving all public releases of software for products and services. Thus, the success criteria are that we don't get any surprises from the market, meaning customers are happy about the features and don't find defects we haven't already found and triaged internally. Furthermore, we head the EAP program testing the Jabra products among employees and friendly customers before the final release decision.• Leading a team of 4 software quality engineers, where one is based in Cupertino, California.• Leadership style: Primary Participative and Democratic, secondary Coaching and Visionary.• Perform team management tasks including recruitment, onboarding, salary adjustments, performance reviews, management of KPIs, budgets and cost control.• Managing the release decision for approximately 200 software releases per year in embedded software, application software, mobile apps and cloud, developed both by internal teams and JDM.• Automate the release decision process to save 1000 hours per year• Ensuring triage of defects and review of requirements, test cases and test results.• Manage risks and set up mitigating actions. • Manage incidents and perform root cause analysis of those.• Leading SOC2 audits with external body and performing internal ISO 9001 audits.• Performing CVE scans of codebase and facilitating penetration test and threat model exercises.• Heading the CSIRT board triaging security related issues and incidents.• Site Admin on Jira, Confluence and Jama (1000 user instance).• Perform training in SAFe PO/PM and Jira.• Participating in the internal mentoring program as mentor and mentee.

Ballerup

• Ensuring that software releases meet the quality standards before launch for approximately 100 software releases per year.• Write and review requirements, design specifications and test cases.• Ensure requirements were covered by test cases, work with traceability matrices• Inspect test results, review defects and triage defects.• Ensure stakeholder alignment around release decisions.• Publication of software packages through various channels.• Manage Early Adopter activities, setting up programs, hand out headsets to friendly users (employees) and receive feedback and triage.• Work with burndown and enhanced burndown charts.• Working closely with Embedded SW, Mobile App SW and Application SW teams and also product management, project management, marketing and operations.• Design the processes around the release review and publication ensuring stakeholders are involved and transparency in status.• Site Admin on Jira and Jama (600 user instance).• Creating some scripting to automate extraction of KPIs for better visibility.

Birkerød, Denmark

Being a Test Manager in TrueCommerce meant owning the end to end test process and test activities. I was responsibility for preparing and scheduling test activities which most of the time was carried out offshore as well as defect management and release decision reviews.The software solutions being tested were large cloud based EDI solutions for the Danish Government and large enterprises primarily in Denmark and Norway.• Review requirements, Prepare test designs and test cases from requirements, schedule test execution, triage defects.• Review test requirements and test cases and decide if those should be implemented using test automation or manual testing.• Defining and preparing test data• Writing and execution of structured and unstructured test cases.• Close corporation with Product Owners, Project Managers, and offshore Test personnel in Manila and Shanghai.• Administrator of Enterprise Tester

Birkerød, Denmark

As Test Owner I was responsible for the quality of the test cases for the Indfak solution delivered to the Danish Government and the Purchase-To-Pay solution delivered to various large companies in Denmark and Norway. This included analyzing the business requirements and making sure they were all covered with high quality test cases.More specially, my tasks included:• Analyze product requirements and transforming those to test requirements and high level test cases.• Facilitating further break-down into actual test cases.• Review test requirements and test cases and decide if those should be implemented using test automation or manual testing.• Responsible for defining test environments and test data.• Close corporation with Product Owners, Project Managers and Test personnel. The later was situated in Manila, Philippines.• Facilitating knowledge transfer of the business requirements and various test processes to the test personnel located abroad.

Smørum, Denmark

Leading a team of 3 test engineers and 10 part time workers in the Fitting Software group. My primary role being the Test Manager and personal manager for the testers I had the overall responsibility for all test activities throughout the project life cycle.I was involved in planning and estimating the test effort as well as managing the test effort and report on progress and test status for project management.I have been recruiting testers in both Denmark and Poland, introduced new test processes and test tools and driven projects in test automation on the UI level.• Leading a team of 3 software testers and 10 part time workers testing the Fitting Software (PC Application to tune and adjust the hearing aids)• Test management including test preparation, test data, test execution, test reporting.• Defect triage and release decisions.• Recruitment and onboarding of testers in Szczecin, Poland.• Driving test automation projects on the UI level.• Root cause analysis.

Leading test group for testing internal R&D tools. Tasks included creating test case repository in Mercury Quality Center, creating automatic tests in Nunit and leading tasks for outsourced test group. Also experience with Rational Robot and various scripting of tests

Part time job as Study Counselor while studying M.Sc at Technical University of Denmark