Need an Assistant specializes in working with small business owners and busy professionals who need assistance with tasks just a few hours per week. Clients who most benefit from our services are small business owners who are drowning in details, but do not want or need a full- or part-time employee. Assistance offered is in the areas of general administrative, marketing, office organization and bookkeeping. Need an Assistant recognizes that simply "getting everything done" is one of every small business owner's core challenges. Often having the resources and infrastructure to hire specialized people is not an option, so tasks business owners don't enjoy, don't care to learn, or simply don't have time for get neglected and the organization's ability to scale is diminished. As a client experiences increased productivity by utilizing Need an Assistant, they quickly understand the value of having ongoing professional assistance. As Need an Assistant continues to enjoy steady growth, original customers are still active clients.

• Sales/admin of logo items to clients in need of graphic design, signage, banners, t-shirts, hats, printing, vehicle graphics and promotional products.• Make follow up calls and face-to-face sales to new and existing clients.• Process orders and manage production timeline.• Act as liaison between client and vendor(s) staff members and sales team• Manage warehouse for clients with items in inventory.

• Teach scrapbook lessons to groups or individuals on how to preserve photographs and begin an album project.• On-going development of a customer base with over 150 clients.• Sales of scrapbook albums and supplies, market new products and offer suggestions for album layout and design.• Provide customer service by making sales calls, scheduling workshops, distribution a quarterly newsletter and sending email updates.• Manage own appointments and finances to ensure a productive business.• Manage a team of consultants while providing education and motivation to help them develop their own business.

• Sales of software, hardware and consumable products to business owners in the industries of signs, apparel and promotional products as well as specialty markets.• Initiated sales telephone calls to past and potential customers.• Attended national tradeshows to market and sell product to new and existing customers.• Took orders and provided customer service for hardware, software and consumable products.

Professional Speaker Mgmt• Handled day-to-day business office for 3 professional speakers. Phone calls, calendar inquiries, bookings, contracts, travel arrangements, handouts and handled pmnt for expenses and product orders.• Supervised and trained other staff members in the speaker mgmt dept.• Utilized phone, customer service and organizational skills daily while finalizing details of upcoming speaking engagements.• Developed and maintained relationships w/corporate VP’s, Directors, Mtg Planners and other nationwide speaker bureaus.• Devised creative solutions for difficult customer service/operational issues.• Implemented and maintained systems for paperwork, client services and follow-up.• Generated monthly reports consisting of financial and client activity.Marketing Support• Managed marketing projects including press kit materials, writing copy, book edits, products and speaker advertisement.• Coordinated w/vendors (graphic artist, printer, etc.) for material development and website updates.Conference Planning• Primary contact for the 1999 Western Regional Mortgage Brokers Conference in Las Vegas, NV. • Worked with all aspects of the conference including theme, logo and brochure development, budget, sponsorships, hotel room block, coordination of meeting space, speaker confirmations, audio visual requirements, food and beverage, etc. • Set up database in Access and handled all data entry for registrations, payments and reports.• Coordinated 5 staff members for assistance with answering phones, data entry, assembling registration packets and on-site help.System Administrator Support for NT Network Environment• Handled most internal staff computer program questions and network problem solving for office of 5-8 employees.• Coordinated with off-site computer administrator for larger, more complex issues.• Assisted w/set up of network environment with hub and inner-office mail.• Set up most office systems utilizing various software programs.

• Worked primarily on the Toyota account assisting the Account Rep.• Attended client meetings, commercial editing sessions and on-site production of commercials.• Coordinated with other office staff to handle billing, media placement (print, television, radio) and any other client requests.

• Assisted the Community Relations Manager with projects dealing with advertising and public relations campaigns.• Assisted the Media Relations Manager with editing and distributing press releases.

• Primary operational support for five corporate sales managers.• Produced corporate contracts for client signature.• Created financial spreadsheets and usage reports for corporate team.• Interacted with other America West departments to obtain information on revenue, pricing, policies and reservations.• Trained and delegated projects to staff and interns as required.