Kim Lee Email & Phone Number

Oklahoma County, Oklahoma, United States

Choctaw, Oklahoma, United States

New York, New York, United States

- Provided critical business development support as the Compliance Portal Subject Matter Expert (SME),contributing to growth in client acquisitions- Collaborated with sales to address pre-sales inquiries, culminating in an increase in demo requests and signifi cantly boosting engagement metrics- Managed targeted sales campaigns aimed at enhancing product delivery, resulting in a 25% increase inactive user engagement and retention- Advocated for customer priority features by aligning internal cross-functional teams, successfully influencing the product roadmap- Collaborated with the product team to drive pricing and feature enhancements, resulting in an increase in product adoption

Choctaw, Oklahoma, United States

- Provided one-on-one support to disabled students in alignment with educator recommendations,contributing to an increase in participation rates during classroom activities and a measurable improvement in social skills- Supported special teacher in ensuring the safety and welfare of students both on campus and during educational outings, promoting a secure learning environment

Choctaw, Oklahoma, United States

- Responded proactively to student needs, maintaining a supportive learning environment and effectively implementing instructional plans in the absence of the regular Instructor- Oversaw classroom safety protocols to create a secure learning space, applying vigilant supervision to ensure student well-being and academic focus

Oklahoma City, Oklahoma, United States

- Directed the Fleet Management project management activities, team leadership, task coordination,and vendor management, which led to a seamless transition to the new software platform within a tight timeline and budget constraints- Successfully balanced stakeholder expectations for project scope, schedule, and cost, leading to an improvement in project delivery

Oklahoma City, Oklahoma, United States

- Engaged with project teams to create and present comprehensive weekly reports and presentations for the CEO and Board of Directors, highlighting milestones and achievements of the Transformation program- Managed deployment tracking for all programs, created and updated a visual deployment timeline with cross-program dependencies for the Transformation Program, enhancing project visibility and coordination

Cupertino, Ca

- Led a high-performing software development team responsible for launching six market-ready products, resulting in an increase in annual revenue- Managed software contract agreements and statements of work to obtain approvals for project scope,resources, and timelines, ensuring clear communication and project alignment- Drove retention and product adoption by engaging directly with customers and highlighting opportunities to leverage our product features- Gathered intelligence on how customers are using products and determined what features and services are the most/least valuable to their businesses

Choctaw, Oklahoma, United States

- Identify new opportunities and coordinate with sales on the hand-off process to chase down the opportunity(ies).- Acted as the lead point of contact for all matters specific to product, providing client's resolution and escalations in a timely manner- Planned, coordinated, and conducted engaging training sessions both in person and remotely, enhancing client knowledge and product adoption

Choctaw, Oklahoma, United States

- Responsible for the customer discovery process, along with sales, focused on customer growth and ability to get higher and wider in our customer’s organization- Managed all post-sales activity for customers through strong relationships, expert product knowledge, strategic planning, and execution- Generated comprehensive technical documentation for software products, covering installation, customization, troubleshooting, API information, and overall product usage guidance- Utilized project management skills to lead large-scale technology projects from design to production, anticipating changes and ensuring key project success with a 95% on-time delivery rate