Kimberly Lugo Email & Phone Number

New Jersey, United States

Manage the firm’s processing of workers’ compensation claims by meeting with clients and preparing intake packets.Maintain personal injury case files including police reports, declarations pages, medical records and correspondence from insurance companies using The Legal Assistant software.Serve as a translator between the lawyers and Spanish speaking clients to include written texts and emails, phone calls, appointment letters, and consultations.Assist with reopener rogs for clients that wish to reopen their workers’ compensation case.Gather pertinent information by communicating directly with insurance adjusters and medical providers on behalf of clients.

New York, United States

Worked closely and effectively with the Vice Presidents to keep them informed of top priorities, upcoming commitments, and responsibilities.Ensured accuracy of accounts receivable and communicated with customers to resolve past due payments.Corresponded with vendors on accounts payable, updated pricing, and scheduled deliveries.Generated and distributed invoices and electronically deposited invoice paychecks into QuickBooks.Utilized Fishbowl Client to reconcile inventory, process new orders, and prepare products for shipment.

Brooklyn, Ny

Provided administrative support to college counselors including scheduling appointments, calendar management, preparing materials, and maintaining confidential client files on Titanium Schedule.Promptly received and forwarded incoming communications such as phone calls, emails, and letters to appropriate staff. Led the onboarding externship application process of prospective student therapists by monitoring applications, scheduling group interviews and information sessions, and conveying student acceptance.