Kim Miner Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Collaborated with cross-functional teams to create and scale a social media Community Engagement offering, expanding the program 350% across multiple platforms in the first six monthsDeveloped and executed tailored social media responses for Twitter, LinkedIn, Threads, and Instagram, addressing the unique needs of diverse international brand communitiesSparked positive conversations about the brand with user communities, seeing a return engagement rate of 36% across all managed brandsMaintained an updated familiarity with platform-specific best practices, including post format, use of emojis/hashtags, and link etiquette Moderated incoming posts, and identifying, flagging, and removing inappropriate content based on brand guidelines

Edited self-help guides and maintained style guidelines for GOGIEdited works of genre fiction for independant authorsCollaborated with creatives to develop and hone scripts, shorts, and works of micro-fiction

Holistic development and maintenence of a full-scale Youtube book review channelProduced photoshoot content, including wardrobe and set designSet up in-home sound studio for independent audio recording work on a wide range of projects Developed, wrote, produced, directed, and performed a four-episode microseries Additional content production for a variety of projects, including infographics, animated gifs, social media posts, et cetera

Snohomish County, Washington, United States

Processed, organized, and shelved all library materials based on internal guidelines.Executed various task lists, maintained library resources, and provided customer service.

Los Angeles, California, United States

Staged and publish social media content remotely for multiple large clientsCollaborated with clients to create engaging copy for digital advertising, implementing internal YouTube best practices across multiple accountsIdentified tasks, delivering product with minimal supervisionMaintained style guidelines across all text-based deliverables for digital events with GoogleProvided comment moderation on live events and worked with a team to generate, optimize, and publish metadata

Los Angeles, California, United States

Provided remote customer service to a diverse international client baseUtilized NetSuite, Salesforce, and Google Suite to process returns and exchanges, and maintained customer profilesCommunicated company policies and answered product questions via email

Los Angeles, California, United States

Provided world-class customer service to a diverse client base

Sherman Oaks

Created training programs and led orientation for new hires as a part of the Member Life Cycles team

Boston, Ma; Redmond, Wa; Sherman Oaks, Ca

Provided world-class customer service to a diverse clientele.

Assisted camp directors by creating a fun learning environment. Worked with children aged 4-16.

Bachelor Of Arts - Ba, Acting

Associates, Arts And Sciences