Kimmy Shields Email & Phone Number

Edinburgh, Scotland, United Kingdom

This role involves me supporting Saving Scotland's Red Squirrels, a partnership project led by the Scottish Wildlife Trust, as the programme embarks on its Transforming Nature phase. Tasks include sourcing equipment, booking and facilitating events, financial administration, and supporting staff across Scotland as they carry out vital conservation work. Additionally, I support colleagues in managing the programme's national communications as well as its Community Hub (https://scottishsquirrels.org.uk/community-hub/).

Edinburgh, Scotland, United Kingdom

In this move to working in the Conservation sector, my roles involved supporting the Transition phase of the Saving Scotland's Red Squirrels project and the work done on the ground by colleagues and volunteers across Scotland. Tasks included procurement, meeting and training facilitation and support, communication support, and many others.

Glasgow, United Kingdom

My role involved working alongside academic and marketing colleagues to develop and implement programme-specific recruitment strategies and implementation plans, and having operational responsibility for various recruitment projects throughout the year in Scotland, throughout the UK and internationally with particular responsibility for Drama, Dance, Film and Production recruitment in the US, Canada, and Japan. This included identifying new opportunities for recruitment activities and the establishment of new partnerships and relationships as well as operationally leading on key annual recruitment events including auditions, workshops and alumni events.

Glasgow, United Kingdom

- Being the key point of contact for all Recruitment-related e-mail inboxes and phone inquiries, relating to a number of queries regarding Open Days, tours, and application queries, amongst many others. - Organising key internal events for Recruitment such as Open Days and tours, and liaising with varied departments to ensure their presence and support on the event and leading up to.- Generally assisting the Recruitment and Admissions team with any miscellaneous tasks, including organising freight, logistical requirements, database management, scheduling and technical provision amongst many others. - Attending a varied amount of Recruitment events both in Scotland and internationally, including school/college visits, career fairs, and auditions. A key part of this is maintaining regular contact with staff and any parents/prospective students I may have met during this time, ensuring we keep open an approachable line of communication.- Dealing with the financial requirements of the post including updating our budget expenditure record, completing and matching credit card statements to collected receipts/invoices, and requesting cash advances and other financial support on behalf of our own team and of the academic staff generally. - Keeping in line with RCS regulation and ensuring we are up to date with insurance regulation, risk assessments, and continuing work on policy creation and editing.

Glasgow, United Kingdom

- Providing a reception service for Academic Administration and Support- Assisting the Assistant Registrar (Admissions) in the effective delivery of the admissions process, matriculation and induction- Assisting the Assistant Registrar (Student Records) in the effective delivery of the assessment process- Processing and entering data on the Student Records system- Recording student absences and processing student leave- Assisting with the organisation of Conservatoire ceremonials - Assisting with the production of audition feedback- Administrating room bookings using the ASIMUT system- Scheduling appointments with International and Welfare support team and effective learning support- Dealing with general administrative duties such as general enquiries, photocopying, filing, faxing, general typing, and mailing duties as required

Edinburgh, United Kingdom

- Attending all required FOH and staff training sessions - Assisting in setting up venue as required - Typical FOH duties: checking tickets and greeting the public at venue entrances, queue management, providing information and assistance to the public, cloakroom cover, closing shows and liaising closely with the box office team, helping children get ready for events- Event staging: assisting with event staging, setting up and assisting with AV equipment, running microphones and other duties associated with delivering shows/talks, helping host visiting speakers and guests- Management support: assisting the Front of House Supervisor/Venue Manager in ensuring a high level of customer service is maintained, being responsive and aware of the needs of visitors and colleagues.- Dealing efficiently with any problems, queries and complaints arising from the public in the first instance and elevating these where necessary to the FOH Supervisor and Event/Venue Manager- Generally assisting Edinburgh International Science Festival staff, especially Science Communicators, to perform their roles effectively and feeding back any problems arising to management

Edinburgh, United Kingdom

- Welcoming all patrons to the venue and familiarising them with the various different areas of the complex for the busy Edinburgh Festival period- Security duties including keeping up to date on health and safety legislation, handling fireevacuations, and accessibility requirements- Assisting in the bar and café departments as and when needed- Varied Front of House duties including radio communication, ticket collection, etc.

Belfast

- Working with internal and external clients in music licensing- Researching and processing live events on our in-house system- Troubleshooting errors and validating staff workload- Extensive data entry and advanced professional usage of Microsoft Office systems, particularly Microsoft Excel- Supervision of the Live Events team

Belfast

- Working with UK Copyright Societies to ensure correct royalties are distributed to artists and rights holders- Entering large volumes of music cue sheets on behalf of various clients- Updating the On-Music system with new tracks as well as updating advancements and changes to existing publishers, artists, composers, etc.- Comprehensive online database research and validation encompassing multi-territory music libraries and production companies- Working within the Live music team to ensure set list validity in live music and stage shows

Glasgow, United Kingdom

- General secretarial assistance, including correspondence, report drafting, coordination, reviewing and proof reading of document content- Management and coordination of diary, including organisation of meetings- Arranging travel bookings, itineraries and accommodation for internal employees and external clients- Preparation and distribution of agendas, meeting minutes and action items for identified meetings, including follow-up as required on outstanding action items- Providing general assistance and guidance to new OC and Result Technology Services contractor workforce members - Coordinating transport and accommodation requirements for contractor staff from Swiss Timing, for varied installations, test events, and Games time itself-Capturing the Transfer of Knowledge to pass on to future Games and sporting events-Acting as a social activity leader for the team and across various linked departments-Assisting in the creation, monitoring and tracking of RTS procedures and policies to ensure GamesTime workforce trained and that key procedures in place for Games Time-Involvement with the Sustainability Team in ensuring a green and environmentally friendly workplace and approach

Edinburgh, United Kingdom

- Answering phone, e-mail and fax enquiries- Updating arrivals, check-ins and departures, ensuring fluidity and correction- Handling cash and card transactions, banking and daily cashing up, liaising with sister restaurant re. breakfast bookings- Data entry to Opera registration system- Operating MS Excel and other Microsoft documents to maintain customer profiles, update banking logs, etc.- Maintaining consistently excellent and friendly customer service, relaying an extensive knowledge of Edinburgh's history, sites to see, transport routes and other vital information to visitors

Edinburgh, United Kingdom

- Whilst on shift, being responsible for the upkeep, maintenance and opening/closing of the building- Safeguarding visitors, guests and event attendees- Ensuring health and safety and accessibility requirements are being met and excelled at all times- Briefing the Front of House, Box Office and Security teams, as well as being the main contact forBlue Light Services as and when necessary- Liaising with visiting companies and performers and ensuring they have a pleasant and productivetime with the venue- Composing daily reports for management- Performing Front of House duties and dealing with customer queries

Edinburgh, United Kingdom

- Offering a consistently pleasant, friendly and professional service to all patrons of the venue- Security duties including keeping up to date on health and safety legislation and handling fireevacuations- Assisting in the bar and café departments as and when needed- Remaining informed on customer requirements including accessibility

Edinburgh, United Kingdom

- Displaying extensive product knowledge to our audience of independent shoppers - Delivering excellent and customer-focused service, with an anti-'hard sell' approach- Opening and closing the shop- Cash handling, including banking and cashing up at the end of the day- Training and supervising new employees

Castle Douglas, Dumfries And Galloway

- Development of administrative skills, including mastering Windows programmes, mailing and cash handling- Creating a paperless archive for the business- Handling in-house office correspondence between the partners and their clients- Creating and maintaining a filing system for client details- Typing, printing and franking mail in the form of notices and invoices among others- Generally assisting the Office Manager and the partners with a variance of tasks

Bachelor Of Arts - Ba (Hons) Drama And Performance

Education record

Activities and Societies: During my time at high school, I was a member of the Debate club, Lochside Youth Theatre and independently run.