Kim Nguyen Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Over the past year, I have worked along side the global product team in Europe and North America on the flagship hospitality product of Lightspeed, K-series. Working with a newly built design system and patterns, my focus in the past 12 months included leading the research and redesign of the back office home page, growth and promotion of other Lightspeed products and promotions. I also assisted in helping out other teams with projects such as customisation for receipts and Lightspeed's newest… Show more Over the past year, I have worked along side the global product team in Europe and North America on the flagship hospitality product of Lightspeed, K-series. Working with a newly built design system and patterns, my focus in the past 12 months included leading the research and redesign of the back office home page, growth and promotion of other Lightspeed products and promotions. I also assisted in helping out other teams with projects such as customisation for receipts and Lightspeed's newest live reporting Pulse mobile app. Show less

My role at Lightspeed has seen me working as a user experience and product designer for the company’s core product, the cloud-based point-of-sale system. Part of my role involved user research and testing with Lightspeed's APAC hospitality customers, primarily through on-site interviews to understand their pain points and gain insight into their workflows. Using this information with data analytics, I have worked alongside product owners, other designers and the engineering squad to… Show more My role at Lightspeed has seen me working as a user experience and product designer for the company’s core product, the cloud-based point-of-sale system. Part of my role involved user research and testing with Lightspeed's APAC hospitality customers, primarily through on-site interviews to understand their pain points and gain insight into their workflows. Using this information with data analytics, I have worked alongside product owners, other designers and the engineering squad to storymap, wireframe, prototype, design and build features that add value to customers. Show less

Australia

Worked on a range of projects (Lightspeed O-series) including the design overhaul of the In-app Feature & Integrations Marketplace and Group Ordering on POS (tablet touch devices)

My previous agency role at Delivery Creative Services as a mid-senior designer gave me the opportunity to collaborate on a range of interesting projects in the property and real estate marketing sector.Working alongside various stakeholders, I have overseen the brand and digital development of several large-scale projects from beginning to end.I was also a key assistant to the creative director and manage all web development projects.

During this time I played a major role in the design team at Milk Digital. Under the direction of the creative director(s), I have quickly and thoroughly interpreted and responded to client briefs, and have implemented their brand identities across a range of mediums, particularly online environments.Notable work involves the design and production of online campaign banners, EDMs and microsites for one of Australia’s leading property developers, Mirvac.I have also simultaneously… Show more During this time I played a major role in the design team at Milk Digital. Under the direction of the creative director(s), I have quickly and thoroughly interpreted and responded to client briefs, and have implemented their brand identities across a range of mediums, particularly online environments.Notable work involves the design and production of online campaign banners, EDMs and microsites for one of Australia’s leading property developers, Mirvac.I have also simultaneously designed and managed print collateral and publications, brand identities, websites, flash presentations, exhibition banners, packaging etc. Show less

During my time at Studio Nero, I was involved in the implementation of design projects, including the Hyundai Advertising Style Guidelines, Hyundai promotional flyers and EDMs from start to finish. Image enhancement (retouching) of Hyundai automotive photography.Development of layout, organizational, time management and print management skills, by maintaining responsibility for several print and web-based projects simultaneously.

UTS ‘Republic of Design’ Annual Graduate Exhibition 2009• Development of concepts for exhibition space, wayfinding signage and displays• Preparation of artwork for print-ready/large formats

• Assist students with After Effects software and Motion Graphics concepts

• Development of printed design work for specific clients• Preparation of artwork for print-ready formats

• Development of Tigerlily art for seasonal collections• Digitisation of artwork• Development of seasonal catalogs and rangebooks• Development of season POS and promotional material• Development of Tigerlily labels and trims for seasonal collections

Enhancing The User Experience Of Smiling Mind Meditation App

Working on client project with a remote team, under the mentorship of UX research strategist & Agile coach Lisa Huck. Also interviewing.

User Experience Design

Ba Of Design In Visual Communication (Honours)

Design thinking and research