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Kim Richter Email & Phone Number
Customer Service Specialist
at
HWY Partners - Harold W. Young, Inc.
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 71%
Current company
Role
Customer Service Specialist
Location
Ramsey, New Jersey, United States
Who is Kim Richter? Overview
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Quick answer
Kim Richter is listed as Customer Service Specialist at HWY Partners - Harold W. Young, Inc., based in Ramsey, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Kim Richter.
Kim Richter previously worked as BPS, Customer Service Coordinator at Acosta and Customer Service Representative at Impact Group, A Division Of Acosta.
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Email format at HWY Partners - Harold W. Young, Inc.
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HWY Partners - Harold W. Young, Inc.
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Profile bio
About Kim Richter
Experienced Customer Service Representative with a proven track record. With over 20 years of hands-on experience, I have developed a strong skill set in providing exceptional customer service and managing customer relationships effectively. I am proficient in utilizing various customer service tools and systems, including Microsoft Office applications, to streamline processes and enhance efficiency. With a keen attention to detail and excellent follow-up skills, I consistently ensure that customer needs are met, and expectations are exceeded. I am passionate about delivering exceptional customer experiences and thrive in fast-paced environments.
Current workplace
Kim Richter's current company
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Hwy Partners - Harold W. Young, Inc.
AeroLeads page
10 roles
Kim Richter work experience
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Customer Service Specialist
Bps, Customer Service Coordinator
Responsible for processing customer orders for various vendors. Review all inbound EDI transmissions to ensure data is transferred accurately. Promptly resolve all customer issues. Escalate major concerns to the supervisor to guarantee the best client/customer experience. Create sales reports for account executives. Prioritize and reply to over 200+ emails per day. Maintain a daily report of all orders processed, confirmed, and received by the vendor based on the required delivery time. Communicate with sales managers and deduction analysts regarding price discrepancies and promotional deals.
Aug 2021 - Aug 2023
Customer Service Representative
Nov 2020 - Aug 2021
Customer Service Representative
E.A Berg & Sons
Oct 2012 - Nov 2020
Front Office Assistant
Franklin Square Contractors
Assisted management by providing clerical support, answering phone calls, scheduling appointments, dataentry and processing work orders
Oct 2010 - Sep 2012
Client Operations Specialist
Sitel
Managed the day-to-day support for client requests and activities to ensure client satisfaction. Ensured client campaigns were started on time and within clients’ business rules. Identified and presented process improvement recommendations to clients (two per quarter)
Apr 2005 - Jul 2010
Senior Account Manager
Apr 1998 - Mar 2005
Senior Account Manager
Supervised staff of three account managers Coordinated all program-related services including clerical processing, data entry, fulfillment, customer service, data transmissions, and reporting for both telemarketing and fulfillment accounts.
Apr 1991 - Mar 1998
Operations Manager
Interviewed, hired, trained and motivated staff in a high-volume call center. Interfaced daily with account managers and sales representatives to ensure overall performance and effectiveness of telemarketing promotions. Monitored and analyzed reporting.Managed a staff of 80 inbound customer service representatives
Apr 1988 - Mar 1991
FAQ
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What company does Kim Richter work for?
Kim Richter works for HWY Partners - Harold W. Young, Inc..
What is Kim Richter's role at HWY Partners - Harold W. Young, Inc.?
Kim Richter is listed as Customer Service Specialist at HWY Partners - Harold W. Young, Inc..
Where is Kim Richter based?
Kim Richter is based in Ramsey, New Jersey, United States while working with HWY Partners - Harold W. Young, Inc..
What companies has Kim Richter worked for?
Kim Richter has worked for Hwy Partners - Harold W. Young, Inc., Acosta, Impact Group, A Division Of Acosta, E.A Berg & Sons, and Franklin Square Contractors.
How can I contact Kim Richter?
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