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Holding knowledge in branded, and non branded properties, provides Kim with the skillset required to perform above guest expectations. Most recently, being part of the opening team of the Saratoga Casino Hotel, she has gained the "know how" to successfully launch a non branded hotel into the Capital Region. Experience in contract negotiation, rate and revenue management, catering sales, conference and convention services , as well as having owned two businesses, raises the bar on what should be expected of a sales leader. Being an order maker, not just an order taker, has provided Kim with a mantra that has lifted her to continued success.
Pavilion Grand Hotel
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Director Of SalesPavilion Grand Hotel Sep 2017 - PresentSaratoga Springs Ny
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Assistant Director Of Hotel Operations And SalesSaratoga Gaming & Raceway Jan 2016 - Sep 2017Saratoga Springs, New York -
Director Of SalesBest Western Sovereign Jan 2012 - Jan 20161228 Western AvenueDevelop and grow relationships within the corporate market. Increase volume and brand dedications based on extensive knowledge on what the brand can provide the corporate traveler. -
Account ManagerCourtyard By Marriott Mar 2011 - Jan 2012Albany Ny
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Sales ManagerBest Western Soveirgn Aug 2010 - Mar 2011* Cold call on various markets including Association, Corporate, Bus Tour and SMERF * Develop the client base via site tours, on site luncheon appointments and continued contact with prior event coordinators * Create and maintain client contracts, pick up and slippage percentages * Develop Banquet Event Orders in a timely manner, as well as obtain guarantee five business days prior to event * Maintain communication within all departments including front desk and housekeeping pertaining to group needs * Create personal goals to exceed prior year(s) Rev Par and ADR within the group markets
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Sales CoordinatorHampton Inn Jun 2008 - Apr 2010* Prepared weekly revenue sheets reflecting property RevPAR, ADR, Occupancy and Rate verses Competitive Set * Qualify inquiries, quote rates, create contracts and maintain communication with group leader in relation to group details * Assemble weekly sheets for distribution for all departments informing of incoming events and their details * Procure new business with proactive calls for need dates based on prior year events * Proficient in Hotel SalesPro, Hotel Webspace, all aspects of Hilton's OnQ, Microsoft Word and familiar with Delphi and Excel -
Vice PresidentSpiak'S Audio Visual Corp Jan 1987 - Apr 2008* Provide hands-on leadership in all areas of the operation of a successful audio visual rental and sales business to include all aspects of office management, performing daily invoicing, customer billing, AP/AR, troubleshooting, and all customer service-related issues.* Prepare monthly reconciliation statements and ensure timely payment of all New York State and Federal taxes.* Perform a variety of support functions to include answering phones, filing, and the delivery of audio visual equipment. * Generate correspondence using MS Word and perform all accounting procedures using QuickBooks Pro.
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Convention Services ManagerGideon Putnam Resort And Spa Aug 2007 - Nov 2007* Qualify inquiries for meeting and social events based on customer needs.* Create Banquet Event Orders to specify customer's set up, food and beverage, and audio visual requirements.* Perform above mentioned functions in Delphi. * Prepare majority of correspondence in Micro Soft Word.* Position was eliminated when new management won contract.Memory Lane Your Scrapbooking Store, L.L.C.
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Co-Owner/ManagerMemory Lane Your Scrapbooking Store, Llp Jan 1999 - Jan 2004* Directly involved in all aspects of the daily operation of a retail store selling a full line of scrapbook supplies.* Developed and taught workshops on emerging techniques in scrapbooking and card making.* Creatively utilized store layout to display merchandise and maintain a functional and attractive workshop space.* Managed office operations through hiring, training, supervising, scheduling, motivating, and evaluating retail staff.* Performed daily invoicing, customer billing, AP/AR, troubleshooting, and providing quality service to customers.
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Corporate Sales ManagerDesmond Inn Jan 1986 - Jan 1988* Arranged requirements for meetings and large scale conferences and ensured that all customer expectations were met. * Coordinated all aspects of food, beverage, and meeting set up services with meeting planner down to the last detail.* Follow-up activity included writing hand written thank you notes, and inviting significant customers to themed thank you parties and other customer appreciation programs and events sponsored throughout the year by the Desmond Inn. Front Desk and Reservations
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Catering Sales ManagerThe Desmond Inn Jan 1984 - Jan 1986* Arranged requirements for meetings and large scale conferences and ensured that all customer expectations were met. * Coordinated all aspects of food, beverage, and meeting set up services with meeting planner down to the last detail.* Follow-up activity included writing hand written thank you notes, and inviting significant customers to themed thank you parties and other customer appreciation programs and events sponsored throughout the year by the Desmond Inn. Front Desk and Reservations
Kim Hodge Skills
Kim Hodge Education Details
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Schenectady County Community CollegeHotel/Restaurant Management -
Schenectady County Community CollegeHotel And Restaurant Management
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Schenectady County Community CollegeHotel And Restaurant Management
Frequently Asked Questions about Kim Hodge
What company does Kim Hodge work for?
Kim Hodge works for Pavilion Grand Hotel
What is Kim Hodge's role at the current company?
Kim Hodge's current role is Director of Sales at Pavilion Grand Hotel khodge@paviliongrandhotel.com (518) 583-2727.
What is Kim Hodge's email address?
Kim Hodge's email address is kh****@****ing.com
What is Kim Hodge's direct phone number?
Kim Hodge's direct phone number is +151858*****
What schools did Kim Hodge attend?
Kim Hodge attended Schenectady County Community College, Schenectady County Community College, Schenectady County Community College.
What skills is Kim Hodge known for?
Kim Hodge has skills like Hotel Management, Hospitality Management, Revenue Analysis, Pre Opening, Sales, Sales Management, Food And Beverage, Hospitality, Hotels, Event Planning, Hospitality Industry, Customer Satisfaction.
Not the Kim Hodge you were looking for?
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1earlylearningindiana.org
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Kim Wheeler
Client Relations Expert & Logistics Strategist | Driving Business Growth Through Enduring Relationships & Innovative Solutions | Committed To Delivering Exceptional Client ExperiencesGreensboro, Nc -
2yahoo.com, marykay.com
2 +185946XXXXX
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