Assistant Coordinator Quality Assurance
Implemented and facilitated required legislated and policy driven training and workshops for over 1000 facility services employees including Health and Safety, WHMIS, Human Rights and Equity as well as team building, leadership and customer service.- Created, prepared, recorded and distributed certificates for successful employees and reviewed trends where training is required- Took minutes, designed and maintained status reports for management meetings, analyzed and reported trends for change and growth- Editor for department newsletter, maintained web site and electronic calendar and was primary contact person for information and customer service- Facilitated special events, conferences and workshops to improve customer service, team building and leadership- Recorded and electronically submitted expense claims, credit card statements, requisitions, work orders and training supplies