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Kim Vollan Email & Phone Number
Communications Manager - Temporary Development Opportunity
at
Avista
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Communications Manager - Temporary Development Opportunity
Location
Spokane, Washington, United States
Company size
Who is Kim Vollan? Overview
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Quick answer
Kim Vollan is listed as Communications Manager - Temporary Development Opportunity at Avista, a company with 1563 employees, based in Spokane, Washington, United States. AeroLeads shows a matched LinkedIn profile for Kim Vollan.
Kim Vollan previously worked as Senior Communications Program Manager at Avista and Communications Program Manager at Avista. Kim Vollan holds Bachelor Of Arts - Ba, Apparel And Textiles from Washington State University.
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Avista
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Profile bio
About Kim Vollan
Fierce customer advocate and creative connector. Full of energy and somehow always talking about it. Making human sense of utility jargon and initiatives, so we all end up with better energy for life.Currently managing communication and marketing strategy and implementation for Avista's energy efficiency and limited-income initiatives, programs and services. Passionate about the role efficiency plays in our industry's transition to renewables, as well as its impact on the ability and likelihood of vulnerable population participation in that transition. Focused on establishing common ground through storytelling. Enjoy developing solutions through qualitative analysis and synthesizing information from all angles, challenging the status quo to deliver relevant content that's easy to engage with.
Current workplace
Kim Vollan's current company
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Avista
13 roles
Kim Vollan work experience
A career timeline built from the work history available for this profile.
Senior Communications Program Manager
Current
Mar 2024 - Present
Communications Program Manager
CurrentManaging internal and external energy-efficiency and limited-income communication strategies in Washington, Oregon and Idaho service territories. Implementing multi-channel marketing campaigns and limited-time promotions. Facilitating media interactions and video production. Building program awareness and supporting clean energy initiatives. Constantly.
Jan 2022 - Present
Regional Account Executive
Provided personalized customer relationship and account management for Avista's largest commercial and industrial electric and natural gas customers in Northeastern Washington. Specialized in customer advocacy, issue resolution and crisis management. Promoted and facilitated energy-efficiency rebate projects. Developed, nurtured and maintained critical.
Jan 2020 - Jan 2022
Communications Coordinator
Responsible for media interaction, interview facilitation, education and storytelling related to Operations, Customer Service, Facilities and Vegetation Management at Avista. Participated in the collaborative development of strategic communications and marketing surrounding seasonal campaigns. Coordinated with ad agencies to create channel content and.
Sep 2018 - Jan 2020
Quality Assurance Specialist
Enhanced employee performance via mentorship, coaching, process improvement and development planning. Co-developed seven sustainable employee recognition campaigns. Established trusted relationships to achieve notable increases in perfect call scores and reductions in average handle time. Managed two ‘Customer Service Year in Review’ projects.
Oct 2015 - Sep 2018
Customer Service Representative
Fielded diverse customer inquiries, focusing mainly on crisis prevention. Resolved conflict via respectful communication, research and corrective action. Leveraged company-wide relationships to provide meaningful solutions. Led New Hire Mentorship program and participated in the Kubra Payment and Paperless Billing Touchpoint teams.
Aug 2013 - Oct 2015
Campaign Coordinator
Built and nurtured relationships with Spokane County businesses to support community resource funding and employee giving campaigns. Facilitated educational meetings, navigated oppositional challenges, and re-energized disengaged and antiquated campaigns. Doubled initial responsibility of around 60 accounts to nearly 120.
Sep 2017 - Dec 2017
Graphic Artist
Developed cost-saving product packaging, from structure conceptualization and material choice, to prototype and artwork finalization. Adhered to branding guidelines from companies such as Disney, Marvel and Sanrio.
Nov 2008 - Aug 2013
Sales Coordinator
Provided top-notch customer service and sales/event support for national retailers. Processed and maintained orders and deliveries. Innovated product mock-up process, using new materials to more accurately reflect actual product dimensions.
May 2008 - Oct 2008
Temporary: Sales Floor Support
Gina'S Design Corner
Jan 2008 - Apr 2008
Sales Support Specialist
May 2006 - Oct 2007
Design Studio Intern
Liberty Of London
Jan 2006 - Apr 2006
Team & coworkers
Colleagues at Avista
Other employees you can reach at avistautilities.com. View company contacts for 1563 employees →
RK
Ryan Knolin
Colleague at AvistaSpokane, Washington, United States, United States
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PT
Paul Tomayko
Colleague at AvistaSpokane-Coeur d'Alene Area, United States
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LJ
Lonny Jensen
Colleague at AvistaSpokane, Washington, United States, United States
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DO
Debi Olson
Colleague at AvistaSpokane-Coeur d'Alene Area, United States
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ES
Elisa Scott
Colleague at AvistaGlendale, Arizona, United States, United States
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JN
Joseph Nguyen
Colleague at AvistaSpokane, Washington, United States, United States
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KL
Karen Lorenz
Colleague at AvistaUnited States, United States
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BC
Bethany Corn
Colleague at AvistaSpirit Lake, Idaho, United States, United States
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BS
Bri Schmedding, Shrm- Cp
Colleague at AvistaSpokane, Washington, United States, United States
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KS
Karen Schuh
Colleague at AvistaSpokane Valley, Washington, United States, United States
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Ryan Knolin
Colleague at AvistaSpokane, Washington, United States, United States
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PT
Paul Tomayko
Colleague at AvistaSpokane-Coeur d'Alene Area, United States
View →
LJ
Lonny Jensen
Colleague at AvistaSpokane, Washington, United States, United States
View →
DO
Debi Olson
Colleague at AvistaSpokane-Coeur d'Alene Area, United States
View →
ES
Elisa Scott
Colleague at AvistaGlendale, Arizona, United States, United States
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JN
Joseph Nguyen
Colleague at AvistaSpokane, Washington, United States, United States
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KL
Karen Lorenz
Colleague at AvistaUnited States, United States
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BC
Bethany Corn
Colleague at AvistaSpirit Lake, Idaho, United States, United States
View →
BS
Bri Schmedding, Shrm- Cp
Colleague at AvistaSpokane, Washington, United States, United States
View →
KS
Karen Schuh
Colleague at AvistaSpokane Valley, Washington, United States, United States
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2 education records
Kim Vollan education
Bachelor Of Arts - Ba, Apparel And Textiles
Fashion Merchandising
FAQ
Frequently asked questions about Kim Vollan
Quick answers generated from the profile data available on this page.
What company does Kim Vollan work for?
Kim Vollan works for Avista.
What is Kim Vollan's role at Avista?
Kim Vollan is listed as Communications Manager - Temporary Development Opportunity at Avista.
Where is Kim Vollan based?
Kim Vollan is based in Spokane, Washington, United States while working with Avista.
What companies has Kim Vollan worked for?
Kim Vollan has worked for Avista, United Way Of Spokane County, Zak Designs, Gina'S Design Corner, and Designtex.
Who are Kim Vollan's colleagues at Avista?
Kim Vollan's colleagues at Avista include Ryan Knolin, Paul Tomayko, Lonny Jensen, Debi Olson, and Elisa Scott.
How can I contact Kim Vollan?
You can use AeroLeads to view verified contact signals for Kim Vollan at Avista, including work email, phone, and LinkedIn data when available.
What schools did Kim Vollan attend?
Kim Vollan holds Bachelor Of Arts - Ba, Apparel And Textiles from Washington State University.
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