Extensive management experience in a rapidly growing and constantly evolving environment. Successful in delivering strategic, business-driven IT solutions that improve business processes and systems. Multifaceted leader with self-trained knowledge in various disciplines, such as business analysis, deployment of new systems, and aligning technology services with business goals. Recognized for enhancing business performance and cultivating teams focused on optimal service, customer support, and productivity. Ability to maximize technical efficiencies by developing new standard operating procedures including change management and project roadmaps.
Listed skills include Customer Service, Leadership, Databases, Technical Writing, and 45 others.