Shannon Wade Email & Phone Number

Spokane, Washington Area

Responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. Control risks, minimize uncertainty, allocate tasks, and set milestones. Utilize project management tools and methodologies. Manage the scope, schedule, and cost of various projects. Lead information technology and other technical programs from inception to closeout. Define project schedules, allocate resources, and monitor progress. Align project objectives with company goals, and make sure project teams and stakeholders are clear on objectives and outcomes.• Manage complex projects by defining scope, objectives, use cases and analytical judgment.• Identify, analyze, and address project performance issues.• Perform risk identification and mitigation.• Prioritize stakeholder partnership, relationship management and dynamic communicative methods.• Maintain forecasts and project plans including schedule, cost, resources, contingency and communication plans.• Present project performance to various Steering Committees and stakeholders on a regular cadence.• Vendor management, procurement, and integration of tasks.

Airway Heights, Wa 99001

Primary point of contact in the planning and execution of IT system project initiatives aimed at improving technical service delivery at the resort, casino, retail, food and beverage, spa, golf club, and administration. Oversee day-to-day IT issues concerning systems support, deploying new systems, and troubleshooting. Manage department budget and develop roadmap to promote a collaborative effort to assess new systems for new franchise development. • Hire, motivate, and direct the IT department to ensure the staff receives guidance and resources to accomplish established objectives.• Monitor and evaluate all functions to ensure proper planning for short- and long-term strategies, including budgeting, staffing, planning, and goal setting.• Advise executives and operating departments in all IT matters including, but not limited to, technology usage, data security, and leakage protection.• Work with management to discuss and define system requirements, proposed changes, policies, schedules, and service standards.

Airway Heights, Wa

Primary point of contact in the planning and execution of IT system project initiatives aimed at improving technical service delivery at the resort, casino, retail, food and beverage, spa, golf club, and administration. Oversee day-to-day IT issues concerning systems support, deploying new systems, and troubleshooting. Manage department budget and develop roadmap to promote a collaborative effort to assess new systems for new franchise development. • Hire, motivate, and direct IT team of support staff, business analysts, database administrators, programmers, business intelligence developers, and intranet developers.• Direct, implement, and support new business information systems conducive to the organization while keeping abreast of current business systems methodologies and user requirements.• Analyze business processes, applications, equipment requirements, risks, staffing, and budgeting to provide cost-effective and efficient solutions for short and long-term strategies.• Lead business intelligence team to prioritize dashboard and reporting projects, and ensure data integrity, security, and confidentiality.• Work closely with upper management, the IT team, vendors, contractors, business leaders, and team members for needs analysis and project-related activities while establishing and maintaining department objectives and instilling company policies.

Spokane, Wa

Defined and filled the first web developer position for Spokane Public Schools. Accountable for the initial development and design of internal and external websites. Maintained reliability and performance of the websites and subsites. Met with executive-level stakeholders to determine online marketing and communication strategies.• Collaborated with school leaders to understand website requirements for each school location; developed a themed framework and deployed across the organization. Provided training to technical staff at each school.• Communicated regularly with senior management, including technical and non-technical personnel to build effective cross-functional teams to ensure accuracy, consistency, problem-solving and on-time website-related project completion.• Conducted classroom and computer training for teachers and students, including Project Management, Organization Skills, Web Development, and Microsoft Office applications.• Managed Professional-Technical Cooperative Education students by hiring, training, and supervising job force trainees, and providing staff direction during on-the-job training for future employment in technical and administrative fields.