• Perform administrative, counseling, and immigration responsibilities as part of a hybrid role.• Read and review international freshman applications, with a concentration on prospective students from Pakistan, China, Indonesia, India, and Honduras.• Assess applicant academic credentials and performance while maintaining proficiency in international academic systems, with extensive focus on the International Baccalaureate and British system(s).• Counsel incoming first-year students on visa and immigration processes.• Serve as DSO (Designated School Official), issuing I-20’s, staying up to date on international travel restrictions and requirements• Track student applications through the admission cycle from initial inquiry to deposit, ensuring collection of required documentation, advising on deadlines and supplemental materials.• Promote Bentley via recruitment of international first-year students through virtual spaces, including large-scale college fairs as well as individual school visits.• Support international team in advertising Bentley offerings and field inquiries from potential applicants and parents.• Serve as point of contact to guide students to appropriate departments with inquiries and issues relating to their transition to Bentley.• Professional expertise in Slate, Salesforce, Banner, and ImageNow, as well as other custom CRM databases.

• Oversee student enrollments from Asia for Embassy English programs at 6 ESL centers in the U.S.• Provide individualized support to a worldwide network of agents while tracking enrollment trends with regional sales teams.• Supervise Admissions Coordinator to assure relevant and timely responses to sales inquiries.• Conduct timely reviews of team to assess performance and identify training needs.• Provide exemplary customer service and academic advising.• Contribute to the achievement of international student enrollment targets and global sales plans by handling sales requests and strategizing innovative ways to capture data and study retention rates.• Ensure accurate payment collection, customer invoicing, and commission remission is provided to agencies.• Acting DSO (Designated School Official) for all Embassy English academic programs. Issue I-20 forms and visa paperwork for incoming students

• Coordinate and execute a broad range of admissions processes for international students from Asia.• Design and implement improvements to admissions processes, including the creation of Embassy Publication Portfolios and Customer Relation Management (CRM) system testing.• Handle sales inquiries and providing support to a worldwide network of agents and regional sales managers.• Processing bookings and day to day contact with partners and regional offices to maintain, nurture, and grow the global scope of Study Group's relationships, processes, and product throughout Asia.• Enhance worldwide customer relationships by working closely with relevant global departments to deliver superior customer service and rich student experiences.