Kinga Tutton Email & Phone Number

Cheltenham, England, United Kingdom

A dynamic group of brands specialising in commercial interiors. Managing sales operations incl. stock checking and issuing purchase orders. Customer relationship management incl. resolving issues related to failed, incomplete, or latedeliveries. Negotiating terms and rates with suppliers of higher value products/orders. Order management incl. updating and delivering confirmations to customers via phone and email. Coordinating VIP/next-day deliveries incl. arranging courier services when required.

Gloucester, England, United Kingdom

National multi-specialist recruitment agency supplying top talent into a variety of B2B and B2C industries. Growing sales revenue incl. client numbers, repeat business and providing exceptional customerservice. Supporting shop floor and site management incl. procedures and standards. Answering sales enquiries and calls incl. message taking and sales correspondence. Overseeing order tracking and guaranteeing punctual delivery. Updating internal databases with accurate order details and keep up-to-date records. Reviewing vendor offers and negotiating competitive prices to enhance profitability. Communicating with suppliers to analyse/modify orders when necessary.Achievements: Exceeded service expectations and grew client base. Designed and refreshed workbook instructions to improve usability and support operational needs. Tracked inventory levels and identified purchasing requirements that maintained optimal stock. Collaborated with warehouse staff to verify the condition of all incoming goods.

Cheltenham, England, United Kingdom

UK’s leading optical retail chain. Welcoming customers and assessing need incl. presenting, selling, and upselling products andservices. Ordering prescription glasses and contact lenses working closely with suppliers and brands.Achievement: Delivered a new scheduled follow-up appointments approach for high-end/luxury customers thatresulted in improved sales, customer satisfaction and loyalty.

Świdnica, Dolnośląskie, Poland

Translation and interpreting service provider to individuals, executives, and international businesses. One to one private language tutoring incl. personal, family office and executive support. Sales generation incl. cold calls, email and online marketing, events, and public speaking. Identified and closed business opportunities incl. up/cross selling. Developed and maintained a pipeline of prospective clients to ensure a steady flow ofopportunities. Lesson planning and project management/delivery.Achievements: Grew sales and service targets YOY; Developed an extensive and trusted client list and localbusiness links. Compiled and integrated technical terms into glossaries. Developed processes and databases to support sales and relationships. Translated concepts from the source language into target languages.

Stonehouse, England, United Kingdom

Leading supplier of energy components and systems. Supporting sales and marketing teams, incl. answering calls, managing correspondence andcollateral creation. Maintaining up-to-date sales diaries incl. coordinating appointments for streamlined operations. Developing client relationships by using strong interpersonal and communication skills. Keeping accurate filing and database records whilst prioritising tasks for optimal productivity.Achievement: Compiled assembly instructions from engineers' notes to provide clear and actionable steps.

Midhurst, England, United Kingdom

Leading Italian cuisine chain. Welcoming guests, taking orders, upselling, and delivering exceptional customer service. Communicating guest orders effectively to the kitchen and ensuring accurate preparation.Achievement: Provided recommendations that lead to an increase in upselling appetisers, desserts, and drinks.

Bachelor'S Degree, European Studies

High School Diploma Including Qualification In English And Maths- Both Grades B (Equivalent To Briti