• A result oriented professional with over 15 years of experience in food & beverage service, restaurant operations, production, costing, and customer satisfaction.• Currently working as General Manager Chicken Cottage (Nigeria)• Deft in streamlining Hotel/Restaurant Operations while serving as a catalyst for growth & expansion, quickly restoring forward momentum & generating revenue.• Strong background in Food and Beverages Operations, Operations, Public Relations, Business Development, General Administration, Quality & HACCP Standards and managing food budgets with an eye on cost and stock control.• Extensive experience in managing restaurants, banquets, outdoor catering, menu development, cost management, sales, team management and service delivery.• Excellence in managing multi functional domains including-business promotion, client relations management, housekeeping, engineering, front office operations, food & beverages and training delivery. • Customer focused, highly successful in building relationships with key decision makers, seizing control of critical problem areas and delivering on customer commitments.• Highly adept at multi-tasking on several projects, resolving conflicts, mentoring team members and possess excellent decision making ability.• Enriched with the latest trends and techniques and a wide range of skill in Quality Initiatives, Critical Thinking, Troubleshooting, Problem Analysis and Resolution.