• Developed ServiceNow applications from the ground up, based on business requirements and technical design documents • Use in-depth knowledge of the technical implementation of Change Management, Incident Management, Service Catalog, Configuration Management, and Reporting • Manage data with Tables, the CMDB, Import Sets, and Update Sets • Utilize FlowDesigner to create logic and automation within applications • Configure business rules and UI policies •… Show more • Developed ServiceNow applications from the ground up, based on business requirements and technical design documents • Use in-depth knowledge of the technical implementation of Change Management, Incident Management, Service Catalog, Configuration Management, and Reporting • Manage data with Tables, the CMDB, Import Sets, and Update Sets • Utilize FlowDesigner to create logic and automation within applications • Configure business rules and UI policies • Develop necessary development documentation as needed e.g. technical design, developer notes, etc. • Manage intake and requirements gathering for corporate wide ServiceNow applications • Create Knowledge Base articles to document procedures for new/inexperienced users • Build ServiceNow forms from scratch based on customer requirements • Enhanced Agile development (JIRA) / Kanban / Scrum skills • Collaborate directly with customers to create user stories and assign priorities • Develop tasks based on user stories • Network with other ServiceNow developers Show less

• C# Developer: added features and functionality to an already established application using Visual Studio 2019, .NET, Azure, and Selenium based on technical requirements • HTML/Bootstrap: created professional UI pages and modals per creative designs • Manual testing of various corporate applications prior to production • Developed Agile development (JIRA) / Kanban / Scrum skills • Worked with other developers and customers to create user stories, tasks and assign… Show more • C# Developer: added features and functionality to an already established application using Visual Studio 2019, .NET, Azure, and Selenium based on technical requirements • HTML/Bootstrap: created professional UI pages and modals per creative designs • Manual testing of various corporate applications prior to production • Developed Agile development (JIRA) / Kanban / Scrum skills • Worked with other developers and customers to create user stories, tasks and assign priorities Show less

• Led the coordination and implementation statewide multi-agency contingency plans • Designed and created dynamic web pages for display and data sharing of statewide contingency plans • Conducted bi-monthly multi-agency task force workshops to revitalize and develop Federally mandated state wide contingency plans

• Managed Federally mandated contingency plans within the State of Alaska • Developed and initiated annual multi-agency exercises for Force Readiness of Northwestern, Alaska, U.S. Coast Guard personnel and assets • Led planning and execution for quadrennial joint U.S.A. and Canada oil spill exercises • Initiated and led the revitalization project of multiple outdated Federally mandated state-wide contingency plans; established and led multi-agency task force charged with… Show more • Managed Federally mandated contingency plans within the State of Alaska • Developed and initiated annual multi-agency exercises for Force Readiness of Northwestern, Alaska, U.S. Coast Guard personnel and assets • Led planning and execution for quadrennial joint U.S.A. and Canada oil spill exercises • Initiated and led the revitalization project of multiple outdated Federally mandated state-wide contingency plans; established and led multi-agency task force charged with reviewing, updating, testing, and promulgation of the plans • Multiple awards for teamwork, performance, and achievement including 4 Coast Guard Achievement Medals, 2 Coast Guard Commandant Letters of Commendation and, 5 Coast Guard Meritorious Team Commendations Show less