Kira D. Email & Phone Number

El Paso, Tx, Us

Colorado Springs, Colorado, United States

Involved in each stage of managing the office, from managing staff to recruiting and sales. Oversee and assist with the day-to-day operations of office, including recruitment, placement of temporary employees, on-call rotations, and accurate record keeping. Manage other branch employees; ensure that goals, operating procedures, and performance metrics are met. Create Branch Financial reports. Screen, interview, hire, conduct orientations, monitor work performance, and placement of field employees using company ATS system. Actively utilize multiple social media platforms, job boards, and recruiting tools to find candidate. Schedule appointments/interviews and complete new hire paperwork for field employees. Build and maintain relationships. Partner with HR departments to align business objectives with employees and consult on Human Resource related issues in designated areas of the business. Manage and resolve complex employee relations issues. Assure delivery of superior customer service to all clients. Meet Sales goals and drive revenue growth. Oversee relationships with clients; communicate frequently and hold quarterly business reviews to discuss how Ascend Staffing is meeting their needs. Facilitate a smooth transition for new clients from the sales representative to the branch. Responsible for finding new clients and involved in each stage of the B2B selling process: from lead generation, to prospect cultivation, to presentations and proposals. Build and foster a network of leads, generate and develop new prospect accounts. Use sales management software tools to track KPIs including sales calls made and number of prospect contacts made. Emphasize product/service features and benefits, quote prices, discuss credit terms and prepare sales order forms and /or reports. Assist in creating RFP responses to prospects.

Copperas Cove, Texas

Recruit, screen, interview, hire and train new employees. Supervise, provide training, coaching, and conduct performance evaluations for all branch employees. Processed title applications, placed/released liens, and assigned delinquencies to repossession agencies. Implement corporate marketing initiatives to include B2B, community outreach, and customer appreciation events. Verify personal information and submit loan applications to underwriter for credit approval. Manage life cycle of loans complying with all laws and regulations. Gather information for the loan application. Evaluating credit histories for applications. Collecting data from clients such as their references, salaries, debts and employment status to fill in information for the loan application. Researching and correcting mistakes in applications for clients. Reviewing file documentation for missing information.

Anchorage, Alaska, United States

Prepared new employee files, maintained existing files, prescreened applicants, set up interview times, prepared benefit reports, and other HR duties as assigned. Conducted pre-employment and random drug and alcohol screening. Designed and distributed monthly newsletter and other company announcements. Notarized contracts and other documents needing signature witnessing. Managed rotational flight schedules for contractors and staff. Booked travel, hotel, and transportation to north slope and other remote areas. Arranged catering for events and meetings. Managed calendars, conference rooms, email, set up meetings and conference calls. Processed travel expenses, reimbursements and reconciled credit card statements for executive team. Reserved conference rooms, screen emails and phone calls. Refined and maintained internal processes that support the executives and overall department. Manage communication between upper management and employees. Liaising with internal and external executives on various projects and tasks. Serving as onboarding liaison to ensure new hires have a smooth transition. Manage office supply inventory and ensuring office equipment is available and operational. Manage administrative office including ordering supplies, answering phone, and assisting with meeting planning, coordination, and events. Managing sensitive and confidential information related to travel, expenses, vendor relationships, disciplinary actions, pay rates, appraisal scores and promotions. Organizing department meetings and functions. Networking with other executive assistants, executives, VPs and Directors to form positive, long-lasting relationships.

Recruit, interview, hire and provide training and mentoring to all branch staff. Supervise the day-to-day operational functions of the branch including: vault and drawer balancing; oversee customer service duties; and assisting with customer transactions ensuring customer satisfaction, and meeting sales goals. Responsible for maintaining accurate records, managing inventory, and ensuring compliance with all state and federal regulations. Process loan applications and make loans. Contact delinquent accounts and set up payment arrangements, averaging a 95% collection rate. Manage difficult situations with customers by providing a resolution, information or additional options. Educate customers on products, maintain store security, provide card services, process MoneyGram transactions, complete bill pay transactions, and cash checks.

Anchorage, Alaska, United States

Prepare collection files and assist in the collection process. Provide a high level of Customer Service – consistently receiving 90% or better in the Customer Service Sequence. Reconcile cash float at the completion of shift. Register new customers and promote products and services. Complete all product and service transactions in the Point of Sale system. Issue loans and cash checks quickly and efficiently ensuring risk assessment strategies are utilized. Provide card services, process MoneyGram transactions, and complete bill pay transactions.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Associate Of Science - As, Business Administration And Management, General

Associate Of Science - As, Business Administration And Management, General