K. T. Kiran Dennis Email & Phone Number

Dubai, United Arab Emirates

Analyze and evaluate the quality of websites and web-based applicationsIdentify and document defects and issues in web functionality and user experienceCollaborate with cross-functional teams to troubleshoot and resolve website issuesUnderstand and adhere to web development and design standards and best practicesCreate and maintain detailed documentation of website testing and quality assurance processesMonitor website performance and analytics to identify potential issues… Show more Analyze and evaluate the quality of websites and web-based applicationsIdentify and document defects and issues in web functionality and user experienceCollaborate with cross-functional teams to troubleshoot and resolve website issuesUnderstand and adhere to web development and design standards and best practicesCreate and maintain detailed documentation of website testing and quality assurance processesMonitor website performance and analytics to identify potential issues and areas for improvementAssist with the creation and execution of website testing plans and casesProvide regular reports on website quality and progress to stakeholdersStay up-to-date with emerging web technologies and industry trends in website quality assurance. Show less

Cochin Area, India

Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.Keep management updated: Relay important information in the form of timely and accurate reports.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen… Show more Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.Keep management updated: Relay important information in the form of timely and accurate reports.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.Key technologies used: MS Excel, MS Word, MS PowerPoint Show less

Ernakulam, Kerala, India

Installing and Administering Windows Operating Systems.Configuring and Troubleshooting Microsoft Outlook, MSN, Office Communicator and other applications problems.Installation, configuration and troubleshooting of Network Printers.Configuring wireless network.Installation, configuration and troubleshooting of software related issues.Coordinating with vendor for hardware related issues.

Ernakulam, Kerala, India

Write new program code using prescribed specifications.Test and develop programming modifications.Analyze performance of programs and take action to correct deficiencies.Assist personnel of other departments as a computer resource.Programming Language: C#Database: MS SQL, MS AccessFramework: .net

Ernakulam, Kerala, India

Provide customer support and technical issue resolution via chat, phone and other electronic medium.Configure software to connect to Internet application servers.Troubleshooting a variety of technical and known issues.Identify and correct or advise, on operational issues in customer computer systems.Perform creation of new accounts using company provided software tools.

Bachelor Of Technology - Btech, Electronics And Communication Engineering, 60%

All India Senior School Certificate Examination, Mathematics And Computer Science, 76%