Kiran Gaba Email & Phone Number

- Effectively works in a self directed manner with a collaborative team providing proactive solutions.- Maintains professionalism in a fast-paced environment with competing priorities; often with short turnaround times.- Processes all HR related requests such as vacations and sick days, LOAs, promotions and new job assignments often handling.

- Created, assessed and maintained confidential client files with in Salesforce. This includes reviewing client files to ensure the necessary reporting requirements are completed as well as referring cases to other program areas for follow-up.- Accessed and entered data into a variety of applications which could include auditing.- Insured privacy when.

Toronto, Ontario, Canada

- Performed 4 month reviews evaluating employee performance on their KPIs and providing feedback.- Provided management with reports of employee performance and training.- Developed department wide Coaches Training Program and supplementary training tools and materials.- Served as Subject Matter Expert and main point of contact for Coaching Training.

- Maintained high quality day to day retailer account management and execution for mid-market & enterprise accounts based in the U.S and Canada while cultivating client relationships.- Oversaw all incoming retailer/account team requests while supporting Project Coordinators with problem solving, escalations, and adhering to service level agreements.- Owned.

- Managed day-to-day execution of 30+ weekly projects for midmarket and enterprise accounts ranging from grocery and home hardware to electronics and sporting goods- Managed projects on schedule by establishing deadlines and adjusting workflows as needed.- Elevated and improved production processes for assigned retail accounts through improving flyer.

Brantford, Ontario, Canada

Mississauga, Ontario, Canada