Kiran Adeel Email & Phone Number

Karachi, PK

Karāchi, Sindh, Pakistan

• Manages schedules, organizes office functions, and oversees daily operations of office with 40 employees. Hires, trains, and on-boards employees. Interfaces with IT and facilities to situate new employees in their work.
• Answering calls Responding promptly /resolving customer queries.
• Giving verbal and written directions to members on how to complete tasks.
• Co-ordinating staff so breaks are organised effectively without a… Show more
• Co-ordinating staff so breaks are organised effectively without a reduction in the service provided.
• Mentoring the work of new members of staff.

Pakistan

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.

Karāchi, Sindh, Pakistan

• Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.
• Worked with administration forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.
• Kept records of customer interactions and actions taken, including– transactions, comments, inquiries and complaints.
• Supplied customers with written responses and information and followed up on customer… Show more
• Supplied customers with written responses and information and followed up on customer communications.
• Responded promptly and answered/resolved customer inquiries and complaints.

Pakistan

• Flightcatchers.com is an E-commerce Company offering online travel products and services. Flight Catchers is a subsidiary of Polani Travels, one of the renowned traveling agencies in the U.K working since 1965. I have.
• Assist the Travel Supervisor performance appraisals in administrative duties such as evaluating employee performance, the distribution or worked and employee productivity analysis.
• Achieve target set by the Director to… Show more Flightcatchers.com is an E-commerce Company offering online travel products and services. Flight Catchers is a subsidiary of Polani Travels, one of the renowned.
• Achieve target set by the Director to increase sales and generate revenue.
• Supervise and direct the online activities of the customers.
• Ensures the implementation of company travel policy.

Pakistan

• Make arrangement for transportation, hotel accommodations, car rentals, tours and recreation.
• Advice of Weather conditions, restaurant, tourist attractions and recreation.
• Provide information on customs regulations, required prepare (passport, visa, and certificate of vaccination), and currency exchange rate of international travelers.
• Consult published and computer- based sources for information on departures & arrival times, fares and hotel ratings and… Show more
• Consult published and computer- based sources for information on departures & arrival times, fares and hotel ratings and accommodation.
• Visit websites of hotels resorts and restaurants to evaluate comfort cleanliness and quality of food and service.

• Greet and acknowledge guests and seat patrons by escorting them to assigned table or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
• Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.
• Accept and organize reservations, and prioritize reservations to accommodate customers.
• Prepare seating assignments prior to service and present plan to restaurant… Show more
• Prepare seating assignments prior to service and present plan to restaurant during pre-shift meeting.
• Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.