Kiran Kumar Email & Phone Number

Nandambakkam, Chennai, India

• Maintain and develop key client relationships• Owner and Responsible for the delivery of service and service metrics to client• Responsible for supporting quality programs• Responsible for embedding new processes and workflows into the team• Drive continuous improvement and value add initiatives• Responsible for meeting the obligations established within the contract• Responsible for assessing and implementing change, strategic directions• Ensure process… Show more • Maintain and develop key client relationships• Owner and Responsible for the delivery of service and service metrics to client• Responsible for supporting quality programs• Responsible for embedding new processes and workflows into the team• Drive continuous improvement and value add initiatives• Responsible for meeting the obligations established within the contract• Responsible for assessing and implementing change, strategic directions• Ensure process documentation complete and robust• Coaching, developing and managing team members• Ownership of serious issue resolution and escalation management• Allocating resources and responsibilities across the team to deliver business results and develop team members• Responsibility for team members’ formal evaluation processes including career development, salary review and performance management Show less

Nandambakkam, Chennai, India

• Attend client meetings and assist with determination of project requirements • Assist the Operations Manager in the drafting and issuance of project proposals, statement of work and approach notes• Prepare project organization and communication charts • Attend site meetings and distribute minutes to all project team members • Track the progress and quality of work being performed • Use project scheduling and control tools to monitor projects plans, work hours, budgets and… Show more • Attend client meetings and assist with determination of project requirements • Assist the Operations Manager in the drafting and issuance of project proposals, statement of work and approach notes• Prepare project organization and communication charts • Attend site meetings and distribute minutes to all project team members • Track the progress and quality of work being performed • Use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures • Effectively and accurately communicate relevant project information to the client and project team • Ensure clients’ needs are met in a timely and cost effective manner • Review field inspection reports from researchers throughout the lifecycle of the project • Maintain Project Tracking Log • Track & manage contemplated change notices and change in the database• Prepare substantial completion certificates and ensure all required project documents are obtained • Communicate ideas for improving operational processes with a positive and constructive attitude, and for developing this attitude in others • Keep the Operations Manager and others informed about project status and issues that may impact client relations Show less

Nandambakkam, Chennai, India

• Leading the project team and coordinating the project• All matters related to project production• Implementing the agreed action plan to the agreed standards and deadlines• Ensuring the effective preparation and delivery of all project events and meetings and production of all necessary documentation• Taking responsibility for the effective flow of information between team members, participants in project activities• Ongoing evaluation of project activity and reporting on… Show more • Leading the project team and coordinating the project• All matters related to project production• Implementing the agreed action plan to the agreed standards and deadlines• Ensuring the effective preparation and delivery of all project events and meetings and production of all necessary documentation• Taking responsibility for the effective flow of information between team members, participants in project activities• Ongoing evaluation of project activity and reporting on project progress to deputy operations manager• Submission of the final results to the deputy operations manager• Participation at meetings for coordinators Show less

Nandambakkam, Chennai Area, India

• Handled a team of 15 members• Provided training and regular feedback to improve the productivity and quality• Coordinating with quality team to ensure the deliverables are meeting the client specified target• Providing daily and weekly status to the peers

Nandambakkam, Chennai, India

• Classification of keywords as either a Product or Service• Classification of keywords as Research Keyword in case it cannot be validated as a Product or Service• Classification of keywords as Garbage, if it does not qualify as a Product, Service, or Research Term• Splitting of valid keyword into different levels of product/service• Extracting the modifier from the keyword without changing its classification