Kiran Kumar Email & Phone Number

Visakhapatnam, Andhra Pradesh, India

Roles and Responsibilities: -• Strategic Vision and Leadership: Defined and executed the company’s long-term vision, setting strategic goals to ensure sustainable growth and market leadership.• Business Development: Identified new business opportunities, led bidding processes for high-value projects, and fostered partnerships with key stakeholders to expand market presence.• Financial Oversight: Managed budgeting, forecasting, and cash flow, ensuring compliance with regulatory… Show more Roles and Responsibilities: -• Strategic Vision and Leadership: Defined and executed the company’s long-term vision, setting strategic goals to ensure sustainable growth and market leadership.• Business Development: Identified new business opportunities, led bidding processes for high-value projects, and fostered partnerships with key stakeholders to expand market presence.• Financial Oversight: Managed budgeting, forecasting, and cash flow, ensuring compliance with regulatory frameworks like GST, PF, and ESI.• Innovation and Product Development: Spearheaded the design and implementation of technology integration, digital transformation, and operational improvements to meet client needs.• Client and Stakeholder Management: Built and maintained strong relationships with clients, vendors, and investors, ensuring long-term business growth.• Operational Management: Directed daily operations, optimizing systems and processes to deliver top-notch IT services efficiently.• Team Leadership and Development: Recruited and nurtured a high-performing team, fostering a culture of innovation, teamwork, and continuous learning.• Compliance and Risk Management: Ensured adherence to industry regulations, including data security and operational risk management protocols.• Brand and Market Positioning: Established Word Techno Solutions as a leader in the technology services industry, driving brand recognition and market presence through strategic initiatives. Show less

New Delhi Area, India

Roles and Responsibilities: -• Led complete IT infrastructure rollout at Delhi International Airport (Terminal 3, Terminal 1D, Cargo, Bay81, and Head Office).• Managed IT operations across multiple remote locations, including Cambata Aviation stations at BOM, MAA, AMD, and PNQ.• Achieved IT cost savings of over ₹31 lakhs (₹31,87,837) by optimizing resources and operational processes.• Designed, installed, configured, and maintained IT systems, including network… Show more Roles and Responsibilities: -• Led complete IT infrastructure rollout at Delhi International Airport (Terminal 3, Terminal 1D, Cargo, Bay81, and Head Office).• Managed IT operations across multiple remote locations, including Cambata Aviation stations at BOM, MAA, AMD, and PNQ.• Achieved IT cost savings of over ₹31 lakhs (₹31,87,837) by optimizing resources and operational processes.• Designed, installed, configured, and maintained IT systems, including network infrastructure, hardware, and software.• Directed IT asset management, vendor relations, software services, and budgeting to ensure smooth operations and cost efficiency.• Led a team of IT professionals, including programmers, analysts, and support staff, managing their development and ensuring effective collaboration.• Implemented security protocols, backup procedures, and software licensing compliance, maintaining IT integrity and safety.• Developed and launched an IT Helpdesk Online Application to manage 24x7 IT support, ensuring effective resolution of service requests.• Evaluated and optimized IT procedures and equipment to maximize efficiency and support the company’s rapid growth objectives.• Coordinated system upgrades, user training, and remote user support, ensuring reliable system performance and high user satisfaction. Show less

New Delhi Area, India

Hyderabad Area, India

Roles and Responsibilities: -• Led IT Operations: Managed IT operations to maximize productivity and efficiency across the new Hyderabad Airport terminal and GSE Building.• Infrastructure Setup: Designed, installed, and maintained the complete IT infrastructure at the Terminal Building and GSE Building, ensuring smooth operation of Menzies Ground Handling (MGH) applications (RSMS, SUN, Vision, SITA, eMAc, MAPS, and World Tracer).• Network & Communication Management: Supervised… Show more Roles and Responsibilities: -• Led IT Operations: Managed IT operations to maximize productivity and efficiency across the new Hyderabad Airport terminal and GSE Building.• Infrastructure Setup: Designed, installed, and maintained the complete IT infrastructure at the Terminal Building and GSE Building, ensuring smooth operation of Menzies Ground Handling (MGH) applications (RSMS, SUN, Vision, SITA, eMAc, MAPS, and World Tracer).• Network & Communication Management: Supervised information systems, enhanced communication networks, and managed Citrix systems for key applications.• Stakeholder & Investment Management: Negotiated with stakeholders and secured investments for crucial projects, ensuring alignment with business objectives.• Budget & Policy Management: Prepared IT department budgets, developed IT policies, and streamlined processes to optimize technology infrastructure.• Biometric Implementation: Implemented biometric systems for secure access control and timekeeping, improving accountability and operational security.• Training & Support: Provided airline training support by loading essential software and troubleshooting system issues.• Access & Equipment Management: Configured and maintained file permissions, managed Cisco IP Phones (7941, 7911), Motorola MTP850 TETRA terminals, and access control systems.• Hardware Maintenance: Maintained UPS systems (UNISCAN Power System 6KVA & Liebert 60KVA), and managed remote troubleshooting for hardware, software, and connectivity issues.• Network & Fiber Optic Management: Installed and managed fiber optic cabling, ensuring high-speed connectivity. Show less

Hyderabad Area, India

Description: I was given the responsibility to launch and maintain Hyderabad station.Roles and Responsibilities: -• Designed, installed, and maintained networks using Microsoft Windows 2000/2003, with Active Directory.• Installed and configured OS (98/XP/2000), managed users and groups.• Configured file permissions, profiles, offline files, and scripts.• Managed Group Policy Objects for user and resource administration.• Installed and maintained Microsoft DNS, DHCP… Show more Description: I was given the responsibility to launch and maintain Hyderabad station.Roles and Responsibilities: -• Designed, installed, and maintained networks using Microsoft Windows 2000/2003, with Active Directory.• Installed and configured OS (98/XP/2000), managed users and groups.• Configured file permissions, profiles, offline files, and scripts.• Managed Group Policy Objects for user and resource administration.• Installed and maintained Microsoft DNS, DHCP services, and network connections (dial-up, broadband, data card).• Performed daily system and user backups.• Configured and maintained printers, including shared printers and Outlook setup.• Worked with barcode machines (Toshiba Thermal Printer) and EPABX systems.• Troubleshot hardware, software, and client/server connectivity issues. Show less

Visakhapatnam

• Primary IT Contact: Served as the main focal point for all IT-related issues within the organization.• Help Desk Resolution: Resolved IT help desk issues promptly, ensuring timely recovery of valuable data in cases of software disasters.• Documentation & Training: Developed help manuals to assist staff with IT issues and motivated employees facing IT challenges.• Hardware and Software Management: Assembled hardware, installed and configured software, detected and removed viruses… Show more • Primary IT Contact: Served as the main focal point for all IT-related issues within the organization.• Help Desk Resolution: Resolved IT help desk issues promptly, ensuring timely recovery of valuable data in cases of software disasters.• Documentation & Training: Developed help manuals to assist staff with IT issues and motivated employees facing IT challenges.• Hardware and Software Management: Assembled hardware, installed and configured software, detected and removed viruses, and troubleshooted peripheral devices.• Server Roles and Services: Handled roles within Active Directory, Group Policies, DNS Server, DHCP Server, IIS Web Server, IIS FTP Server, Routing and Windows Deployment Services, disk management, and data backup. Show less