As part of the Global service delivery unit, I act as a SME for monitoring, troubleshooting, integrating and commissioning of all the distributed Antenna Systems maintained by Blackbox.

End-to-end issue resolution support for DAS products such as ERA, ION, Repeaters, and AIMOSUtilize technical expertise to provide support to internal and external stakeholdersCollaborate with sales team, project managers, and business development teams to ensure successful project deliveryWork closely with value-added resellers, distributors, partners, and OEMs to provide technical support and resolve issuesProvide training and guidance to stakeholders on technical aspects of products and servicesCollaborated with developers and Product Line Management (PLM) on Support for New Product Introduction (NPI)Conducted pre-testing of software and products, including Era, ION, and AIMOS, to ensure their quality and functionality.Utilize active listening skills to effectively identify technical issues and provide solutionsApply problem-solving skills to effectively troubleshoot technical issues and provide timely and effective solutions.Utilize exceptional communication and interpersonal abilities to establish and maintain positive relationships withstakeholders, leading to high levels of customer satisfaction.

As Design & Planning Specialist at Nokia, i have worked on various projects• Conducted Wi-Fi planning for Metrorail projects (JNET & RATP) in Israel and Paris, specifically for coverage planning in railway stables and underground tunnels• Utilized iBwave to create 3D models of train stabling stations and underground tunnels• Strategically placed Wi-Fi access points and simulated predictions to meet key performance indicators• Troubleshot antenna tilt and azimuth to optimize results• Compiled comprehensive reports for presentation to customers• Performed coverage planning for 5G implementation in multiple markets across the US.• Successfully designed and planned over 200+ venues of varying sizes since 2014 for AT&T, Verizon & Bell Canada.• Also completed multiple Active/Passive DAS Planning projects, including large campus, stadiums, and multi-story buildings for multiple technologies. • For each project analyzed existing RF coverage in the venue by post-processing survey walk test logs using Windcatcher/Actix/eDAT and identifying necessary metro dominance within the venue.• Developed 3D models of stadiums/buildings using iBwave.• Simulated access point placement within the venue and ran predictions to meet KPIs.• Designed and planned indoor RF networks to ensure end-to-end support from preliminary RF design to customer acceptance utilizing the latest Nokia Airscale Indoor/Outdoor products, MS-MCI (fALU), Nokia Flexizone, and Nokia MBO.• Designed Active/Passive DAS Solutions using products of multiple vendors such as JMA, SOLiD, and CommScope.• Generated complete design reports and bill of materials for each venue to be submitted to the customer.• Demonstrated excellent skills in troubleshooting RF issues.

iBwave planning/ Design

IBS planning and optimization