Kiran Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

DAS- Omnicom Precision Studio Group (OPMG) | Omnicom Global Solutions (OGS) • Portfolio Leadership: Led a portfolio of high-impact projects and resources under DAS-OPMG, ensuring alignment with strategic business goals and delivering consistent, exceptional results. • Strategic Collaboration: Partnered with OGS leadership and DAS-OPMG executives to define resource strategies and project goals, identifying opportunities for growth and long-term portfolio success. • Resource Optimization: Drove resource efficiency across a globally distributed team, ensuring optimal staffing and aligning talent with client needs and project demands in collaboration with HR and talent acquisition. • Performance Excellence: Established performance tracking systems to monitor progress, addressing issues proactively and implementing corrective actions to exceed key performance metrics. • Financial Stewardship: Managed project budgets in partnership with finance teams, ensuring fiscal responsibility, budget adherence, and financial compliance across the portfolio. • Stakeholder Engagement: Acted as the primary liaison between DAS-OPMG, OGS leadership, and client agencies, fostering strong relationships and ensuring transparency to drive successful project delivery. • Risk Mitigation & Escalation: Identified and mitigated risks, implementing proactive strategies and escalating critical issues to senior leadership as necessary to ensure project continuity. • Process Transformation: Led continuous improvement initiatives, implementing best practices to enhance efficiency and scalability in resource management, project delivery, and client• Innovation & Growth: Introduced new engagement models and innovative project strategies, leveraging a distributed workforce to maximize portfolio value and client satisfaction.

Bengaluru, Karnataka, India

Resource Management • Oversaw resource allocation and capacity planning to ensure optimal utilization across projects and programs. • Collaborated with cross-functional teams to forecast resource needs and address gaps proactively. • Maintained and updated resource tracking systems to align with project priorities and business objectives.Project Administration • Supported end-to-end project management processes, including planning, tracking, reporting, and documentation. • Ensured adherence to established methodologies and best practices in project execution. • Coordinated communication between stakeholders to drive project milestones and deliverables.Program Finance & Governance • Managed budgeting and forecasting activities for programs, ensuring alignment with organizational financial goals. • Monitored actual versus projected spending to maintain financial discipline and compliance. • Provided governance oversight by implementing processes to track risks, issues, and performance at the portfolio level. • Delivered executive-level reporting on program financials, progress, and key performance

Bengaluru, Karnataka, India

• Collaborated with IT Global Program Management Office and cross-functional PMOs to define and implement program management approaches.• Provided executive-level visibility into project, program, and portfolio statuses, including issues, risks, costs, and other key metrics.• Delivered actionable insights on demand, financials, service, and project delivery to enable enterprise-level aggregation and decision-making.• Managed program financials, including budgeting, forecasting, and ensuring alignment with fiscal year plans across functions, portfolios, and projects.• Monitored and reported on actual and projected expenditures to ensure financial compliance and operational efficiency.• Supported the implementation and integration of processes, methodologies, and best practices into service delivery activities, focusing on project, financial, and resource management.• Enhanced communication, transparency, and content quality for stakeholders, driving better engagement and alignment.

Bengaluru, Karnataka, India

Team and Operations Management • Managed a team of 8–10 members, overseeing staffing, mentoring, performance management, training, development, and annual reviews. • Facilitated regular team meetings to communicate performance goals, share updates, address issues, and identify improvement opportunities. • Developed training manuals and quick guides, and trained team members on project creation, invoice management, and operational processes. • Ensured team members understood performance and behavior criteria and their impact on business outcomes. • Oversaw escalations, turnaround times (TAT), quality control, and adherence to agreed SLA standards. • Acted as a subject matter expert (SME) for revenue reconciliation and resolution of complex process issues. • Presented quarterly business reviews (QBRs) to management, providing insights to optimize and improve business operations.

Bengaluru, Karnataka, India

Professional Services - Delivery Operations, Billing Management, and Project Reporting • Created and reviewed Statements of Work (SOW), revenue bookings, resource allocations, time entries, expenses, and billings to ensure accuracy and compliance. • Prepared and executed manual CAFs, time sheets, and PMCFs in collaboration with customers for invoicing and revenue recognition. • Managed staff augmentation projects by creating work orders and purchase requisitions, coordinating with legal teams and partners to secure contract and work order approvals. • Raised purchase orders and created material invoices in project management tools for accurate accrual tracking.Reports & Analysis • Generated and analyzed reports, including utilization, billed vs. unbilled, profitability, expense tracking, and time entry metrics. • Conducted detailed project forecasting and analysis (budget vs. forecast vs. actuals) to drive financial accuracy and accountability. • Delivered insights through revenue reports and resource planning/forecasting to support strategic decision-making.

Bangalore

Delivery Operations• Create and Review SOW, revenue bookings, resource allocations, time entry, expenses & billings• Prepare and execute Manual CAFs, Time sheets, PMCF with customers for invoicing& Rev. Rec.• Create Work orders and Purchase Requisition for Staff Augmentationprojects, by Coordinate with legal and partners in executing the contract/Work Order approvals• Raising Purchase order and Creation of Invoice (material) in project management tool for accrual tracking

Bengaluru, Karnataka, India

Market Data Management | Contract Management • Managed the creation and amendment of TRSCs, order forms, and deposit forms (contracts and agreements) with precision and efficiency. • Generated pricing quotes and processed sales and cancellation orders, ensuring timely and accurate delivery. • Coordinated with TAM and permissions teams to enable product access and permissions, ensuring compliance with contracts. • Collaborated with TOM, Commercial, and Sales Managers to secure approvals for special pricing and discounts on strategic deals. • Provided detailed pricing information for Reuters products, global exchanges, and specialty data services to support client decisions. • Regularly managed Hong Kong client terminals, ensuring appropriate access levels per contract agreements. • Handled client queries on permissions, invoices, quarterly notifications, annual price increases, and exchange updates. • Processed invoices and initiated credit notes to correct billing errors, ensuring accurate reconciliation of terminal usage. • Resolved payment discrepancies by assisting clients and the credit control team, driving efficient resolution of pricing and service issues.Accomplishments & Offshore Experiences • Successfully transitioned and stabilized the APJ process from Sydney to Bangalore, ensuring seamless operations. • Shared process knowledge and implemented best practices with the new team, enabling efficient account management and building team

Bengaluru Area, India

Sales Operations & Order Management Excellence • Partnered with sales representatives to ensure flawless deal execution, from booking to commissioning, contributing to revenue growth and operational efficiency. • Delivered 100% productivity and near-perfect accuracy in processing purchase orders across key customer segments, including CBG, PAD/EBD, and Public & Federal, while maintaining minimal escalations. • Conducted rigorous quality assurance on all orders, proactively identifying discrepancies and implementing revisions to ensure seamless order fulfillment and client satisfaction.

12Th Class, Accounting /Statistics / Economics/Business Management, 78

Bangalore University, Bachelor Of Commerce, 1St Class