Kirill Firsov
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Kirill Firsov Email & Phone Number

Customer support @ Strikingly◉ Finding simple and efficient solutions ◉ Creating a seamless and user-friendly experience at Strikingly
Location: Almaty, Kazakhstan 3 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer support @ Strikingly◉ Finding simple and efficient solutions ◉ Creating a seamless and user-friendly experience
Location
Almaty, Kazakhstan
Company size

Who is Kirill Firsov? Overview

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Quick answer

Kirill Firsov is listed as Customer support @ Strikingly◉ Finding simple and efficient solutions ◉ Creating a seamless and user-friendly experience at Strikingly, a with 113 employees, based in Almaty, Kazakhstan. AeroLeads shows a matched LinkedIn profile for Kirill Firsov.

Kirill Firsov previously worked as Customer Support Representative at Strikingly and Retail Sales Consultant at Music Market. Kirill Firsov holds High School Honours Diploma from Kingisepp`S General Secondary School №6.

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Email format at Strikingly

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Strikingly

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Profile bio

About Kirill Firsov

Customer Service Representative with 1+ years of experience in Chat and E-mail support. I help users understand the products that the Strikingly website-building platform offers. In this role, I have:• Improved monthly QA metric scores from 93 to 99.07• Successfully helped around 2000 people which improved my ability to communicate with clients and solve their problems in a timely, friendly, and efficient manner• Around 95% of clients found communication with me useful and enjoyable which is confirmed by their ratings and comments in LiveChat• Translated and updated around 400 knowledge base articles and guidesI love making things easier and clearer for people. Support that feels like you're cared about makes users stay with the company they choose. Hence, it allows those companies to scale their businesses further.

Current workplace

Kirill Firsov's current company

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Strikingly
Strikingly
Customer support @ Strikingly◉ Finding simple and efficient solutions ◉ Creating a seamless and user-friendly experience
china
Website
Employees
113
AeroLeads page
3 roles

Kirill Firsov work experience

A career timeline built from the work history available for this profile.

Customer Support Representative

Current

Remote

Responsibilities• User support, onboarding, and education by LiveChat and emails (using Zendesk)• Identifying and funnelling technical and billing issues to the assigned departments• Translating and updating the Knowledge base articles

Jul 2023 - Present

Retail Sales Consultant

Music Market

St Petersburg, St Petersburg City, Russia

Responsibilities • Selling musical instruments. • Consulting customers in person, via phone, and online chats. • Making orders and deliveries• Providing customer support.• Daily cash management.Achievements• Increased the number of positive customer reviews about the company.• Increased the company's profit, which allowed the opening of new stores

May 2018 - Nov 2022

Call Center Support Representative

Television Company "Tricolor Tv"

St Petersburg City, Russia

Responsibilities• Solving users' technical issues by phone• Promotion of the company`s new equipment

Jan 2018 - Jun 2018
Team & coworkers

Colleagues at Strikingly

Other employees you can reach at strikingly.com. View company contacts for 113 employees →

1 education record

Kirill Firsov education

  • Kingisepp`S General Secondary School №6
    Kingisepp`S General Secondary School №6
    High School Honours Diploma
FAQ

Frequently asked questions about Kirill Firsov

Quick answers generated from the profile data available on this page.

What company does Kirill Firsov work for?

Kirill Firsov works for Strikingly.

What is Kirill Firsov's role at Strikingly?

Kirill Firsov is listed as Customer support @ Strikingly◉ Finding simple and efficient solutions ◉ Creating a seamless and user-friendly experience at Strikingly.

Where is Kirill Firsov based?

Kirill Firsov is based in Almaty, Kazakhstan while working with Strikingly.

What companies has Kirill Firsov worked for?

Kirill Firsov has worked for Strikingly, Music Market, and Television Company "Tricolor Tv".

Who are Kirill Firsov's colleagues at Strikingly?

Kirill Firsov's colleagues at Strikingly include 刘伟巍, 刘依漪, Allen Carter Jr, Charles Patrick, and 王功顺.

How can I contact Kirill Firsov?

You can use AeroLeads to view verified contact signals for Kirill Firsov at Strikingly, including work email, phone, and LinkedIn data when available.

What schools did Kirill Firsov attend?

Kirill Firsov holds High School Honours Diploma from Kingisepp`S General Secondary School №6.

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