Natalia Kirillova Email & Phone Number

1. Understand Organization needs to improve services and processes2. Work with teams to identify areas and aspects that need improvement and identify the data needed to perform the analysis3. Plan and design the data analytics solution to source, mine, analyse and present information4. Focus on automation and orchestration5. Evaluate and select appropriate technology to support data analytics6. Develop and implement technology to support the goals and objectives of data analytics

Málaga Area, Spain

1. Manage and oversee quality projects and quality management systems.2. Conduct internal and external audit ISO programs to ensure compliance with national and international standards and legislation.3. Coordinate responses and actions to audits and assure implementation and effectiveness.4. Ensure current internal routines and quality control documents are mapped and updated.5. Work closely with internal departments to ensure high customer satisfaction and continuous quality improvement.6. Lead Weekly CQF (Customer Quality Forum) meetings.7. Responsible for internal feedback system and external CSAT Low score reasons.8. Track and maintain deviation, risk assessment, change control request processing.9. Participate in corrective/preventive actions items and their investigations to determine root cause (incl.colistening).10. Elaborate, recommend and oversee improvement actions until implementation.11.Maintain, analyze and interpret quality data.12. Create reports for management on the performance of the QMS (e.g., results of quality audits, corrective actions) including the need for improvement.13. Handle customer complaint and directs activities for resolution between internal/external customers and partners.14. Risk assessment activities and Data protection

Marbella, Andalusia, Spain

1. Configuring and maintaining the networked computer system, including hardware, system software, and applications.2. Ensuring data is stored securely and backed up regularly.3. Diagnosing and resolving hardware, software, networking, and system issues when they arise.4. Replacing and upgrading defective or outdated components when necessary.5. Monitoring system performance to ensure everything runs smoothly and securely.6. Researching and recommending new approaches to improve the networked computer system.7. Providing technical support when requested.8. Documenting any processes which employees need to follow in order to successfully work within our computing system.9. Manage network servers and technology tools10. Set up accounts and workstations11. Troubleshoot issues and outages12. Preparation of Network management diagrams13. Administrate infrastructure, databases, malware protection software and other processes 14. Process mapping and continuous improvement activities15. Cooperation with Vendors related to services (including Security)

1. Develop, establish and maintain quality assurance programs, policies, processes, procedures and controls in accordance with Company and Local QA standards and requirements.2. Monitor the implementation of Company QA requirements to all GDP, local warehouse (product release, pest control, temperature control, storage of medical devices, sampling and retention etc.), technical service (handling and storage of medical devices, certifications and trainings etc.) and other related activities. 3. Audit, supervise and ensure that the third party activities (re-packaging, storage and/or distribution of products) are in compliance with Company and local QA standards and requirements.4. Support operations in improving customer satisfaction, KPI, decreasing non-quality costs through audits, root cause analysis, facilitation in implementation & training on quality tools;5. Validation activities6. Distributor management7. Document control and Change control management8. Implement and manages the QA Corrective and Preventive (CAPA) actions, perform detailed Root Cause Investigation of failed product or processes using various quality tools (5 Whys, 6 M, Ishikawa Diagram, Pareto Charts).9. Manage Quality Internal Assessments, Internal and External Audits according to the Company Quality Requirements and local procedures.10. Complaint management11. Data and document management for the Quality Management review process.12. Environmental, Health & Safety (EHS): Establish and ensure compliance of Company Russia with Company EHS policies and procedures as well as the local requirements.13. Ensures appropriate corrective action is taken where environmental, health, and safety hazards exist.14. Provide employee awareness/training on matters of environmental, health and safety.15. Ensure that Labeling and Packaging proofs meet all medical, legal, and regulatory requirements. Implement changes if required.

Caspian Pipeline Consortium (CPC) is a major international crude oil transportation project with the participation of Russia, Kazakhstan and leading international oil and gas companies (such as Chevron, Shell, ExxonMobil, Eni, British Gas) created for construction and operation of a trunk pipeline more than1.5 thousand kilometers long. The primary source of crude oil is from prolific fields in Western Kazakhstan with additional crude oil from Russian producers. This crude oil is transported through the CPC pipeline to the Company’s Marine Terminal in Novorossiysk where the crude oil is loaded on ocean going tankers for further delivery to the world markets.Responsibilities:• Management of the quality departmentDeployment and development of QAQC management system according to requirements of the Customer of the Company. Sharing these requirements among the staff of the Company;• Monitoring and assessment of applicability of the requirements of the standards in QAQC area;• Deployment, methodological support and control of the following processes:o employment of QAQC plans, procedures, instructions and training programs,o providing assistance for employees on QAQC issues,o audits and inspections,• QAQC documentation and records management • Ensures two-way communication with PMC regarding quality aspects• Quality supervision through the different project stages; • Control of personal responsibility for QAQC aspects at Company’s subcontractors;• Consults employees of the Company on QAQC questions; • Development and deployment of QAQC management plans and procedures as per requirements of the Company’s Customer;• Project audits, supervision and monitoring of non-conformities.• Ensures two-way communication on QAQC aspects;• Development of Company inspection and Test Plan, ITP, incorporating Company’s subcontractors' ITPs;• Reporting of the indicators established by Customer of the Company and entity management;

• 1. Assistance to Quality Manager in deployment and development of QAQC management system according to requirements of the Customer of the Company. 2. Participate in the discussions regarding QAQC aspects3. Monitoring and assessment of applicability of the requirements of the standards in QAQC area 4. Quality supervision during works on site (checking of turnover and permission documentation required for QC/QA area; quality supervision during construction works plus QC of subcontractors; working with QC documentation required on site (Incoming control log, general log book, ect)). Turnover (as-build) documentation preparation5. Quality Control: verification of purchased material (at the warehouse or site), supervision of Company 's and Company’s subcontractors' works on site, supervision of tests; 6. Control of personal responsibility for QAQC aspects at Company’s subcontractors;7. Consults employees of the Company and Subcontractors regarding QAQC questions; 8. Assistance to Quality Manager in deployment of QAQC management plans and procedures as per requirements of the Company’s Customer;9. Project audits, supervision and monitoring of non-conformities.10. Ensures two-way communication on QAQC aspects with Customer;11. Revision of Company’s sub-contractors quality plans;12. Reporting of the indicators established by Customer of the Company and entity management;incorporating Company’s and subcontractors' ITPs;

1. Corporate standards development, implementation and its monitoring 2. Business-processes mapping , procedures, instructions preparation and implementation 3. Best practices implementation and continuous improvement of business processes4. Development and implementation of documents, manuals, regulations and rules for the Top-priority Clients 5. Internal and external audit activities6. Cooperation with other departments for quality related issues7. Participation in sales activities (tender, offer preparation, Quality Subject matter expert)8. Program administration (database administration and control, translations, document control)9. Reporting all quality aspects to General management (Global and Regional)10. Assistance in problem solving and operational issues

1. Development and updating of the QMS regulatory documents, organizational documents of the Company (policies, procedures, rules, regulations, etc.)2. Collecting, analysis and systematization of quality datas;3. Participation in the development of an electronic portal documentation via Share Point;4. Development the project schedules of internal audits of the quality system;5. Providing assistance to developers of quality system documents in the Company’s departments;6. Carrying out the internal audits of the quality system and system analysis of business processes, balanced scorecard and quality system procedures (logistics department);7. Analysis of the non-conformances causes, development of corrective actions;8. Development the Quality policy and Quality objectives;9. Assistance in the preparation and implementation of training programs for staff on the quality system;10. Presenting the status of QMS to Senior management 11. Reporting the results of internal and external audits for Senior management;12. Development of monthly work plans and reports on the quality system;13. Improvements implementation

Data Processing

Engineer'S Degree, Quality Management, Diploma Cum Laude 5/5