Kirk M. Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Greater Chicago Area

Manage day-to-day operations for Data, Security, and Voice team of 6, and oversee network and voice infrastructure initiatives:In 2018-2019, my team implemented SD-WAN and Centralized SIP at 70+ locations in USA, North America, and Mexico. This project has dramatically improved the performance of our WAN for all locations while simultaneously saving the.

Bannockburn, IL

Netrix is a full service IT provider that designs, implements, and supports technology solutions for unified communications, mobility, data center, network infrastructure, software development, systems & security services, and cloud center solutions.Infrastructure & Operations* Responsible for management of IT infrastructure and operations for Netrix, LLC.

Mount Prospect, IL

• Member of Project Management team for development of Standards of Excellence PM Best Practices Library
• Provide escalated technical support for R5 Nurse Call and TelecenterU Campus systems
• Provide pre-sales and post-sales support for distributors and customers.

Lincolnwood, IL

• Virtualization/Systems Engineer
• Responsible for managing virtual infrastructure at 3 datacenters.
• Provide active monitoring for more than 200 server and 2000 desktop VM’s.
• Provide Level3 support for all customersProject Manager
• Work with new customers to analyze office infrastructures, including networks, servers, desktops, applications, and data.
• Plan, Design, and build cloud infrastructures

Rolling Meadows, IL

• Mentoring and Leadership
• Provided mentoring and leadership IT group as IT team leadNetwork Engineer
• Responsible for configuring & troubleshooting switches and firewalls for 3 sitesWindows Systems Engineer
• Responsible for ongoing management of AD, Exchange Server, file services, IIS servers, and SQL Servers
• Responsible for management of NAS and SAN storageProject Manager
• Acted as Project Manager on Valtera's side of infrastructure migration after acquisition from Corporate Executive Board (CEB).

Doha, Qatar

• Server Engineer
• Deployed & managed Red Hat Enterprise Linux and CentOS server infrastructure and provided support for LAMP stack applications.
• Designed and configured, and managed all Windows services; DC’s, DNS, DHCP, GPO’s, Scripts, File & Print services, RDP, WSUS.
• Licensing and Documentation Management- Developed and maintained documentation on all managed systems and licensing.Application Administrator
• Deployed/Managed Exchange 2007 environment & Symantec Mail Gateway.
• Deployed QuickBooks server, Titanium Server, WiseTrack inventory management software, ImageNow document imaging services.SharePoint Intranet Administrator

Evanston, IL

• Mentoring and management:
• Managed team of 3 support specialists; provided training and mentoring to new hires/contractors.
• Administered phone and in-person interviews for candidate screening. Project Manager:
• Developed and managed project plans for Technology Support Services.
• Led project to migrate 3 legacy domains into centralized ADS domain using ADMT. Domain Administrator:
• Managed user and group accounts, permissions, GPO’s, Login Scripts, file servers and shares.

Schaumburg, IL

• Windows Network Administrator
• Built network infrastructure; physically installed servers, switches, UPS, and Firewall; assisted with setup of Windows domain services; provided day to day maintenance on Windows network.
• Provided hardware and software support for up to 50 users. (30 internal and 20 remote users).Exchange Email Administrator
• Assisted in installation and configuration of Exchange Server 2003 Enterprise.
• Managed Exchange environment for organization.Document Imaging Administrator:
• Assisted implementation of ECM environment (ImageNow); managed server and database application for organization.

Draper, UT

• Provided billing and account support for eBay customers
• Provided technical support for eBay listing and selling tools.