Kirk Thomas Email & Phone Number

Moreno Valley, Ca

IT Manager for Amazon's largest fulfillment center in North America at 1.2 million sqft. I have a team of 20+ direct reports working around the clock providing 24\7 support.I am the IT Manager and Onsite Build Lead for all new Amazon sites that are built in San Diego and Moreno Valley. Since I've been with Amazon, I've lead the launching of 6 new sites. This would include working with the construction companies, ISP's, low voltage contractors, security vendors, network engineers and technicians to make sure all work is complete and the new sites launch on time. I am responsible for managing all Amazon sites in Moreno Valley and San Diego county. IT Manager for the following Amazon locations: ONT6, ONT8, UCA2, UCA3, UCA4, UCA6, DLA3, DLA4, DLA5, DLA8, DLA9, VUPG, VUPL, VUBC, DSD1, DSD3, DSD9, CSD1. All sites range from 300k ft to over 1 million.

Greater San Diego Area

Responsible for the management of the Enterprise Mobility-as-a-Service Operations platform globally. I work with very competent teams around the world from India to Australia. Dimension Data is a leader in enterprise cloud solutions specializing in all areas related to information systems. We provide cloud business services such as Private Cloud, Public Cloud, Hybrid Cloud, Business Continuity, CSfM, SaaS, CaaS, ITaaS, EMaaS and more.One of the top IT companies in the world

Escondido

• Responsible for all aspects of IT Operations. TRI-AD is an employee benefits administration company which requires our primary focus to be network security due to HIPAA and SSAE 16 (SOC1 & SOC2) compliances. I am responsible for securing over 5000 personal financial records.• Responsible for working directly with third-party security auditors to ensure TRI-AD is following all industry best practices related to network security. • Supervise systems engineers and the helpdesk team.• Systems directly & indirectly responsible for: Windows Terminal server, Lotus Notes, Dominos, Vmware 5.5, Nimble SAN storage, SharePoint 2010, SQL servers clusters, etc.• Worked with other managers to implement a CCP (Change Control Policy) to prevent changes from being made to live production systems. • Implemented a dev\test\production policy to prevent development of systems production and downtime. • We support external clients whom access our internal systems. Managed a WAF and a reverse proxy to provide more security for our externally facing sites sitting on our DMZ.• All systems are N+1 providing HA which include: Firewalls, Imperva WAF, clustered VPN devices, clustered barracuda load balancers for site traffic, site to site SAN replication between devices for DR purposes. 2012 clustered SQL servers. All systems are either clustered in an active\passive or active\active state.• Required to perform periodic pen testing, complete client network surveys and fix issues discovered in gap analysis. • Responsible for creating HIPAA compliant network policies such as; remote access procedures, encryption polices, laptop and mobile device security, etc.• Responsible for leading the acquisition project of a similar business in Phoenix.

Poway

• Oversee all IT initiatives across 8 locations, while reporting directly to the Managing Partner of the firm• Directly responsible for all helpdesk services and customer support SLA’s. • Responsible for managing 600k yearly IT budget while overseeing IT related purchasing at all 8 branch offices.• Created best practice policies and implementing service level agreements.• Directly responsible for managing all vendor contracts and services. Also oversee all telecommunication issues• Responsible for WAN architecture redesign which included: Implementing a 40MB OSPF data MPLS WAN and replaced a 3MB Point to Point between 8 locations. Implemented a Site-to-Site VPN between NSA 4500 & 2400 Sonic Walls for the MPLS Failover. Used Separate PRI circuits for a Mitel VoIP system.• Responsible for LAN architecture design which included: upgrading switches and firewalls, running Cat5e, installing dedicated phase 2 and 50A outlets for APC units, running new plenum cable, installing new patch panels, cable management, installing ladder racks and coordinating ISP circuits installs.• Responsible for system redesigns which included: Upgrading Thomson Reuters Elite financial\billing system from 3.6 to 3.9, deploying a document management solution in order to become paperless, upgraded email servers from Exchange 2003 to 2010, Implemented SharePoint 2010\2013 and replaced a cloud based backup solution with a Nimble data replication system. VMware upgrades from 4.1 to 5.1• Hold firm-wide IT Round Table meetings once a month to answer any IT related questions firm-wide. Create software training sessions as newer versions of software get implemented.• Experienced with moving branch offices to new locations. This includes traveling to the branches offices, coordinating the relocation of network circuits with vendors, physically moving servers, computers, printers, etc.• Responsible for conducting interviews and hiring new talent as well as conducting terminations.

Greater San Diego Area

• Hands-on supervisor with 3 direct reports while supporting 250 users across 23 locations.• Responsible for designing and implementing a multi-site enterprise level Exchange 2010 messaging solution on Windows 2008 64 bit Enterprise. Deployed multiple Exchange 2010 servers at the corporate office and co-location for remote office connectivity. Deployed Barracuda load balancer 440 at each site for the CAS arrays. Installed 4TB Barracuda Message Archiver model 650 for email archiving and PST storage. Configured DAG replication for all Exchange databases. Migrated all users to Exchange 2010 and decommissioned Exchange 2003. Firewalls configured to permit SMTP traffic only to and from Postini. • Administered Google Postini Services for 98 domains for email security and SPAM filtering. • Implemented Google Apps, Intermedia and Rackspace Cloud-based solutions for select branch divisions. • Implemented and administered Blackberry Enterprise 5.0 servers for Exchange users.• Experienced with business acquisitions and the migration process to consolidate acquired companies’ data. • Configured and implemented a free open source helpdesk tracking system, saving the company in yearly licensing cost and maintenance fees during the recession.• Supervised and provided hand-on help upgrading from Citrix MPS4.0/4.5 to XenServer 5.0/5.6. Also experienced with XenCenter, XenApp 5 and 6, Access Management Console and Citrix Receiver. • Familiar with building VMware ESX physical hosts. Experienced with VMware ESX 2.5/3.0/4.0/4.1, vCenter and VMware Workstation 5.0.• Responsible for 98 mail-enabled company domains and annual renewals. Modified internal/external DNS records for mail flow or websites hosting, as well as renewal and install of 80 site SSL certificates.• Traveled to remote locations nationwide and to Canada to install network equipment.• Worked with a team to implement a co-location at AIS for HA and DR purposes.

Carlsbad California

• Directed, planned, and organized all activities of the department under the V.P. Responsible for ensuring the effective, efficient and secure operation of all information systems. Managed a team supporting 26 Senior Retirement Communities with approximately 1,800 users. • Responsible for creating best practice policies and implementing service level agreements. This includes documenting processes and procedures such as helpdesk statistics, uptime and availability metrics.• Participated in management team strategic and operational planning processes so that they may understand what technologies are available to benefit business performance.• Designed and implemented special projects such as:o Implemented Paperless Environments. A paperless document system to centralize company’s paper processes. This project saved the company nearly $1.3 million annually. Project cost: $100,000 o Supervised and implemented a company wide Polycom video conferencing system at 26 sites. This allows the company to conduct meetings in several states via camera and flat screen. This project required all switches and routers to be upgraded for QoS usage. Project cost: $130,000o Configured locations to run multiple subnets to divide resident network traffic from business network traffic. This allowed our residents to have a computer lab and wireless throughout the location outside our company WAN. o Upgraded 26 locations in different states from Frame to fully-meshed PRN VPN T1 topology. Programmed Routers including; Nortel and Tasman. Some experience with Cisco routers.o Implemented Share Point 3.0 server and team sites. o Built and managed Symantec Email Archiving System. This project centralized archives, PST’s, attachments etc. Project cost: $25,000 +much more, I could not put everything.

Greater Milwaukee Area

• Provided technical expertise supporting an 11,000+ user network with over 300 servers, 7,000 workstations across 38 states at Virtual Care Provider. Provided LAN/WAN and application support for over 500 senior retirement communities.

Brookfield Wisconsin

• I was hired after completing my MCSE, MCSA, A+ and N+ all within 11 months. • Taught computer lab classes at Tech Skills Technical School which include: Creating Users and Groups, DNS fundamentals, DHCP, (DFS) fundamentals, Installing and Configuring Dynamic Disks, Installing and configuring Active Directory, Group Policy Fundamentals, Remote Installation Service (RIS) and Creating User Profiles. Also responsible for teaching the PC Architecture class at Tech Skills Technical School which includes: Motherboard component placement fundamental, identifying ports, peripherals etc.

• Managed a 75 user network with two locations on my own. The network consisted of Windows NT 4.0 and Windows 2000 servers. • Overseen all IT related issues, from building computers and servers, running cable, managing backups, Terminal Server connectivity issues and repairing databases. I was responsible for all aspects of Information Technology. • Installed and configured ADP payroll system. Responsible for calculating timesheets, processing payroll, transmitting payroll, receiving checks back, verifying accuracy and distributing checks.

Marine Corps Air Station Beaufort Vmfa (Aw) 312 And 224

Served in Marine All Weather Fighter Attack Squadron 312 and 224Honorable DischargeAchievements: Navy and Marine Corps Achievement Medal

Bachelor Of Science (B.S.), Computer Science, 3.5

Microcomputer Technology, 3.2

Activities and Societies: Graduated with honorsTechnical studies focuses on networking

Mcse Studies

Went to techical school for MCSE and networking studies. I was hired by the school to teach the same classes I took because of very high.