Kirk Mcdowell Email & Phone Number

Wylie Tx

• Installed and maintain Windows 2008, 2012 core and Hyper-V server environment on Dell PowerEdge hardware.• Windows 365 MDM, Intune and Jamf MDM device management,• Exchange 2010 installation, maintenance and migration to Office 365.• Cisco wireless access point installation and VLAN management.• Dell PowerConnect switch maintenance and VLAN configuration.• SonicWall site to site VPN and SSL VPN end user connection.• Implement and management of Symantec Backup Exec policies for core and virtual machines.• Manage Group Policy Objects in Active Directory/Azure and synchronized user accounts in Office 365.• Windows 7, 8 & 10 PC and MAC OSX installation, upgrade and support for office and kiosk deployments.• Planning and installation of building voice and data infrastructure for acquired building renovation.• Responsible for audio and visual equipment from live performance through post production in multi-venue and multi-site concurrent operation.• PHP and MySQL programming projects for external customers.

Dallas/Fort Worth Area

• UNIX usage for trouble-shooting and system performance issues in a production environment.• Sun and Compaq server installation and configuration in medium size data center.• Handled calls for production manufacturing facility/campus including escalation and documentation reducing line cycle time.• Installed and maintained Symantec System Console for consistent virus solution for facility reducing virus outbreaks.• Designed an automated Symantec Ghost routine for critical systems backup and recovery reducing the down time of production tools.• Programming and development using PHP and MySQL to maintain and enhance team knowledgebase.• Led technical team of six in helpdesk environment that reduced hardware downtime and leverage coverage.• Sun and Compaq server installation and configuration in medium size data center.

Dallas/Fort Worth Area

• Planned and migrated eight offices from MS Mail to MS Exchange server 5.5 increasing productivity and performance.• Deployed and maintained NT 4.0 Server on Alpha and Intel based systems.• Application support and maintenance for 250 PCs including remote connectivity and installation.• Installation and configuration of Meridian phone systems streamlining office communication.

Kansas City, Missouri Area

• CAD plan production with use of MicroStation and AutoCAD in the structural discipline.• Assisted in regularly scheduled Pin and Hanger bridge inspections for multiple states.• Construction Inspection and concrete testing for bridge, airport, and roadway projects.

Albrook Airbase, Panama

• Squad leader for five technicians rewarded the rank of Corporal in a non-infantry MOS for leadership.• Designated technical inspector for all communication equipment due to proficiency in troubleshooting.• Responsibilities include repair of equipment to component level and quality assurance of all communication equipment.