Software Maintenance Business Manager
Current- Sell, renegotiate and renew software maintenance agreements. Manage a revenue quota of $10M+ per year and participate in frequent forecast reviews, responsible for achieving specific renewal rates and selling rates and.
- Communicate the maintenance value proposition, negotiations, writing proposals, and closing sales and renewals.
- Working with a customer base the includes both private and public sector accounts. Software applications reside both on premise and SAAS.
- Achieve annual and quarterly revenue targets within an assigned territory as well as help ensure the overall success of the team in achieving company forecasts.
- Deliver basic negotiations when confronted with challenges on uplifts and requested discounts; escalate on a timely basis.
- Develop effective customer relationships and satisfaction during the maintenance renewal process through resolution of account problems and addressing customer concerns/suggestions.